FIX: A time-out occurs when you use SQL Server Management Studio to try to restore a large database from a backup on a tape in SQL Server 2008

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Article ID: 967205 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release.
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SYMPTOMS

In Microsoft SQL Server 2008, you use SQL Server Management Studio to try to restore a large database from a backup on a tape. When you do this, a time-out occurs in the Specify Backup dialog box. Additionally, you receive the following error message:
An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)
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Program Location:
at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteWithResults(String sqlCommand)
at Microsoft.SqlServer.Management.Smo.ExecutionManager.ExecuteWithResults(String query)
at Microsoft.SqlServer.Management.Smo.BackupRestoreBase.ExecuteSqlWithResults(Server server, String cmd)
at Microsoft.SqlServer.Management.Smo.Restore.ReadBackupHeader(Server srv)
at Microsoft.SqlServer.Management.SqlManagerUI.SqlRestoreDatabaseGeneral.buttonSelectDevice_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
===================================
Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. RESTORE HEADERONLY is terminating abnormally. (.Net SqlClient Data Provider)
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Program Location:
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior)
at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)
at Microsoft.SqlServer.Management.Common.ServerConnection.ExecuteWithResults(String sqlCommand)

RESOLUTION

Cumulative update information for the release version of SQL Server 2008

The fix for this issue was first released in Cumulative Update 4 for the release version of SQL Server 2008. For more information about how to obtain this cumulative update package for SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
963036 Cumulative update package 4 for SQL Server 2008
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released

Cumulative update information for SQL Server 2008 Service Pack 1

The fix for this issue was first released in Cumulative Update 1 for SQL Server 2008 Service Pack 1. For more information about how to obtain this cumulative update package for SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
969099 Cumulative update package 1 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released

WORKAROUND

To work around this problem, use Transact-SQL commands to back up and to restore the database instead of using the SQL Server Management Studio user interface.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

More information about SQL Server 2005

This problem also happens in SQL Server Management Studio of SQL Server 2005. To work around this problem in SQL Server 2005, view the "Workaroud" section, or use the fixed version of SQL Server Management Studio of SQL Server 2008.

More information about cumulative update package 4 for SQL Server 2008

For more information about what files are changed, and for information about any prerequisites to apply the cumulative update package that contains the hotfix that is described in this Microsoft Knowledge Base article, click the following article number to view the article in the Microsoft Knowledge Base:
963036 Cumulative update package 4 for SQL Server 2008

More information about cumulative update package 1 for SQL Server 2008 Service Pack 1

For more information about what files are changed, and for information about any prerequisites to apply the cumulative update package that contains the hotfix that is described in this Microsoft Knowledge Base article, click the following article number to view the article in the Microsoft Knowledge Base:
969099 Cumulative update package 1 for SQL Server 2008 Service Pack 1

REFERENCES

For more information about the list of builds that are available after the release of SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released
For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 967205 - Last Review: June 3, 2009 - Revision: 3.0
APPLIES TO
  • Microsoft SQL Server 2008 Standard
  • Microsoft SQL Server 2008 Enterprise
  • Microsoft SQL Server 2008 Developer
  • Microsoft SQL Server 2008 Workgroup
Keywords: 
kbsurveynew kbexpertiseadvanced kbqfe kbfix KB967205

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