You may be unable to use a remote control to wake up a Windows Vista-based computer after you put the computer to sleep (S3)

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Article ID: 967329 - View products that this article applies to.
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SYMPTOMS

After you put a Windows Vista-based computer to sleep (S3), you may be unable to use a remote control to wake up the computer. However, you can use the mouse or the keyboard to wake up the computer.

This problem occurs if you install a TV tuner that has an integrated infrared (IR) remote control in a specific Peripheral Component Interconnect Express (PCIe) slot.

RESOLUTION

Hotfix information for Windows Vista

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista file information notes
The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Ks.sys6.0.6001.22373149,50410-Feb-200903:17x86
For all supported x64-based versions of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ks.sys6.0.6001.22373188,41610-Feb-200903:52x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista

Collapse this tableExpand this table
File namePackage_for_kb967329_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,423
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)10-Feb-2009
Time (UTC)21:24
File nameX86_f3e663888a211170cd7807992bd8d6e9_31bf3856ad364e35_6.0.6001.22373_none_cf09cec52c0398be.manifest
File versionNot Applicable
File size703
Date (UTC)10-Feb-2009
Time (UTC)21:24
File nameX86_microsoft-windows-kernelstreaming_31bf3856ad364e35_6.0.6001.22373_none_57c1b458af37c501.manifest
File versionNot Applicable
File size3,358
Date (UTC)10-Feb-2009
Time (UTC)06:04

Additional files for all supported x64-based versions of Windows Vista

Collapse this tableExpand this table
File nameAmd64_d983bd4938bfe86966cc114fd3a1f45b_31bf3856ad364e35_6.0.6001.22373_none_c10fbd02d645e907.manifest
File versionNot Applicable
File size707
Date (UTC)10-Feb-2009
Time (UTC)21:24
File nameAmd64_microsoft-windows-kernelstreaming_31bf3856ad364e35_6.0.6001.22373_none_b3e04fdc67953637.manifest
File versionNot Applicable
File size3,619
Date (UTC)10-Feb-2009
Time (UTC)06:24
File namePackage_for_kb967329_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,431
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,439
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)10-Feb-2009
Time (UTC)21:24
File namePackage_for_kb967329_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,437
Date (UTC)10-Feb-2009
Time (UTC)21:24

Properties

Article ID: 967329 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB967329

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