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Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.

Symptoms

When you try to put a computer that is running Windows Vista or Windows Server 2008 into hibernation, you receive a Stop error message. Typically, you receive the following Stop error message:

STOP 0x000000A0 (parameter1, parameter2, parameter3, parameter4)
INTERNAL_POWER_ERROR (a0)

You may also receive other Stop error messages such as the following:

STOP 0x0000007a (parameter1, parameter2, parameter3, parameter4)
KERNEL_DATA_INPAGE_ERROR

STOP 0x00000077 (parameter1, parameter2, parameter3, parameter4)
KERNEL_STACK_INPAGE_ERROR

This problem occurs occasionally and only under certain hardware configurations. It continues to occur even after you apply the following hotfixes on the computer:

950563 The system may crash when you put a Windows Vista-based computer into hibernation, and you may receive a Stop error message: "STOP 0x0000000A"

956871 The system may crash when you put a Windows Vista-based computer or a Windows Server 2008-based computer into hibernation

Resolution

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the fileversion numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.0.6000.16xxx

    Windows Vista

    RTM

    GDR

    6.0.6000.20xxx

    Windows Vista

    RTM

    LDR

    6.0.6001.18xxx

    Windows Vista SP1 and Windows Server 2008SP1

    SP1

    GDR

    6.0.6001.22xxx

    Windows Vista SP1 and Windows Server 2008SP1

    SP1

    LDR

  • Service Pack 1 is integrated into Windows Server 2008.Therefore, RTM milestone files apply only to Windows Vista.

  • The MANIFEST files (.manifest) and the MUM files (.mum)that are installed for each environment are listed separately. MUM and MANIFEST files, andthe associated security catalog (.cat) files, are critical to maintaining thestate of the updated component. The security catalog files (attributes notlisted) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Dumpata.sys

6.0.6001.22375

27,616

12-Feb-2009

05:44

x86

Aliide.sys

1.2.0.0

15,840

12-Feb-2009

05:43

x86

Amdide.sys

6.0.6001.22375

16,352

12-Feb-2009

05:43

x86

Atapi.sys

6.0.6001.22375

19,936

12-Feb-2009

05:43

x86

Ataport.sys

6.0.6001.22375

109,024

12-Feb-2009

05:44

x86

Cmdide.sys

2.0.7.0

17,392

12-Feb-2009

05:43

x86

Intelide.sys

6.0.6001.22375

16,368

12-Feb-2009

05:43

x86

Msahci.sys

6.0.6001.22375

27,616

12-Feb-2009

05:44

x86

Pciide.sys

6.0.6001.22375

14,816

12-Feb-2009

05:44

x86

Pciidex.sys

6.0.6001.22375

43,504

12-Feb-2009

05:44

x86

Viaide.sys

5.1.3790.150

18,400

12-Feb-2009

05:44

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Dumpata.sys

6.0.6001.22375

29,664

12-Feb-2009

06:18

x64

Aliide.sys

1.2.0.0

16,864

12-Feb-2009

06:18

x64

Amdide.sys

6.0.6001.22375

16,864

12-Feb-2009

06:18

x64

Atapi.sys

6.0.6001.22375

20,960

12-Feb-2009

06:18

x64

Ataport.sys

6.0.6001.22375

123,360

12-Feb-2009

06:18

x64

Cmdide.sys

2.0.7.0

18,912

12-Feb-2009

06:18

x64

Intelide.sys

6.0.6001.22375

17,888

12-Feb-2009

06:18

x64

Msahci.sys

6.0.6001.22375

30,176

12-Feb-2009

06:18

x64

Pciide.sys

6.0.6001.22375

14,816

12-Feb-2009

06:18

x64

Pciidex.sys

6.0.6001.22375

49,632

12-Feb-2009

06:18

x64

Viaide.sys

5.1.3790.150

18,912

12-Feb-2009

06:19

x64

For all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Dumpata.sys

6.0.6001.22375

57,312

12-Feb-2009

04:51

IA-64

Aliide.sys

1.2.0.0

20,448

12-Feb-2009

04:51

IA-64

Atapi.sys

6.0.6001.22375

36,832

12-Feb-2009

04:51

IA-64

Ataport.sys

6.0.6001.22375

307,168

12-Feb-2009

04:51

IA-64

Cmdide.sys

2.0.7.0

28,128

12-Feb-2009

04:51

IA-64

Intelide.sys

6.0.6001.22375

22,496

12-Feb-2009

04:51

IA-64

Msahci.sys

6.0.6001.22375

61,936

12-Feb-2009

04:51

IA-64

Pciide.sys

6.0.6001.22375

19,936

12-Feb-2009

04:51

IA-64

Pciidex.sys

6.0.6001.22375

110,048

12-Feb-2009

04:51

IA-64

Viaide.sys

5.1.3790.150

29,664

12-Feb-2009

04:51

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

Package_1_for_kb967352~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,805

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_2_for_kb967352~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

2,639

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_3_for_kb967352~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

2,477

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_4_for_kb967352~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

2,478

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,367

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_client~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,431

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,422

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,423

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,425

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_server~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,431

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,422

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,430

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

X86_068983e2911b6fe9c46d268a2dc6895d_31bf3856ad364e35_6.0.6001.22375_none_b9e2ec2900c34a6a.manifest

File version

Not Applicable

File size

695

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

X86_microsoft-windows-dumpata_31bf3856ad364e35_6.0.6001.22375_none_69811093875ad786.manifest

File version

Not Applicable

File size

2,766

Date (UTC)

12-Feb-2009

Time (UTC)

06:04

Platform

Not Applicable

File name

X86_mshdc.inf_31bf3856ad364e35_6.0.6001.22375_none_dd7b1aaf3adbaafe.manifest

File version

Not Applicable

File size

6,874

Date (UTC)

12-Feb-2009

Time (UTC)

19:04

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

Amd64_bac92915a04adc6cf5c61893c39698b0_31bf3856ad364e35_6.0.6001.22375_none_24843f3d8e4606d0.manifest

File version

Not Applicable

File size

699

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Amd64_microsoft-windows-dumpata_31bf3856ad364e35_6.0.6001.22375_none_c59fac173fb848bc.manifest

File version

Not Applicable

File size

3,017

Date (UTC)

12-Feb-2009

Time (UTC)

06:39

Platform

Not Applicable

File name

Amd64_mshdc.inf_31bf3856ad364e35_6.0.6001.22375_none_3999b632f3391c34.manifest

File version

Not Applicable

File size

6,876

Date (UTC)

12-Feb-2009

Time (UTC)

19:06

Platform

Not Applicable

File name

Package_1_for_kb967352~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,815

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_2_for_kb967352~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

2,655

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_3_for_kb967352~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

2,491

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_4_for_kb967352~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

2,492

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,375

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,439

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,430

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,431

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,433

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,439

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,430

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,438

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

File name

Ia64_3f459e1528b65c47a7ad66ef86eddef8_31bf3856ad364e35_6.0.6001.22375_none_ef30ebf6f18ffdfa.manifest

File version

Not Applicable

File size

697

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Ia64_microsoft-windows-dumpata_31bf3856ad364e35_6.0.6001.22375_none_6982b4898758e082.manifest

File version

Not Applicable

File size

3,015

Date (UTC)

12-Feb-2009

Time (UTC)

05:07

Platform

Not Applicable

File name

Ia64_mshdc.inf_31bf3856ad364e35_6.0.6001.22375_none_dd7cbea53ad9b3fa.manifest

File version

Not Applicable

File size

6,297

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_1_for_kb967352~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,810

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_2_for_kb967352~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

2,484

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_3_for_kb967352~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

2,484

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,425

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,427

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,429

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,435

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,426

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

File name

Package_for_kb967352_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,433

Date (UTC)

12-Feb-2009

Time (UTC)

19:02

Platform

Not Applicable

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