Antivirus software blocks script execution in System Center Operations Manager

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Article ID: 967503 - View products that this article applies to.
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SYMPTOMS

In Microsoft System Center Operations Manager , you may receive alerts that have a warning severity that resembles the following:
Script or Executable Failed to run

The process started at 10:41:22 AM failed to create System.PropertyBagData, no errors detected in the output. The process exited with 1

Command executed: "C:\WINDOWS\system32\cscript.exe" //nologo "C:\Program Files\System Center Operations Manager <version>\Health Service State\Monitoring Host Temporary Files 73\3456\ScriptName.vbs"  

Working Directory: C:\Program Files\System Center Operations Manager <version>\Health Service State\Monitoring Host Temporary Files 73\3456\

One or more workflows were affected by this.

CAUSE

This problem occurs because some antivirus software blocks Visual Basic scripts or Java scripts.

RESOLUTION

To resolve this problem, verify that your antivirus software is not blocking scripts from running.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 967503 - Last Review: April 25, 2012 - Revision: 1.1
APPLIES TO
  • Microsoft System Center Operations Manager 2007
  • Microsoft System Center 2012 Operations Manager
  • Microsoft System Center Operations Manager 2007 R2
  • Microsoft System Center Operations Manager 2007 Service Pack 1
Keywords: 
kberrmsg kbtshoot kbexpertiseinter kbsurveynew kbprb KB967503

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