Article ID: 967511 - Last Review: November 24, 2009 - Revision: 2.0 Error message when you try to print a SQL Server 2005 Reporting Services report on a client computer: "Unable to load client print control"RAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION IN RESPONSE TO EMERGING OR UNIQUE TOPICS, AND MAY BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE.DISCLAIMERMICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.For more information about the terms of use, visit the following Web site: http://support.microsoft.com/tou/ (http://support.microsoft.com/tou/) SYMPTOMSOn a computer that has Microsoft SQL Server 2005 Reporting Services installed, you install the cumulative security update for ActiveX that is described in the following knowledge base article: 956391
(http://support.microsoft.com/kb/956391/
)
Microsoft Security Advisory: Update Rollup for ActiveX Kill Bits
When you try to print a SQL Server 2005 Reporting Services report on a client computer, you receive the following error message:Unable to load client print control Additionally, this problem may affect any other application that uses the Report Viewer control, such as Microsoft Customer Relationship Manager (CRM) or a custom application developed in Microsoft Visual Studio. This problem may also affect Report Viewer add-in (Web part) that is used for integration between Reporting Services and SharePoint. RESOLUTIONFor the printing functionality to work correctly, all relevant components must be updated. Most issues can be resolved by using the following procedure:
STATUS Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. REFERENCESFor more information, visit the following Web sites: http://blogs.msdn.com/brianhartman/archive/2008/11/05/client-print-fails-to-load-after-microsoft-update-956391.aspx (http://blogs.msdn.com/brianhartman/archive/2008/11/05/client-print-fails-to-load-after-microsoft-update-956391.aspx) http://blogs.msdn.com/psssql/archive/2009/10/15/reporting-services-and-the-ms09-062-gdr-gdi.aspx (http://blogs.msdn.com/psssql/archive/2009/10/15/reporting-services-and-the-ms09-062-gdr-gdi.aspx)
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