When you run a 16-bit application on a Windows Vista-based or Windows Server 2008-based computer that has the Desktop Window Manager Session Manager service installed, some controls are not painted correctly
When you run a 16-bit application on a Windows Vista-based or Windows Server 2008-based computer, some controls in the application are not painted correctly. Therefore, the application's user interface (UI) is not displayed correctly.
This problem occurs when the Desktop Window Manager Session Manager service is disabled on the computer. If you enable this service, this problem no longer occurs.
By default, the Desktop Window Manager Session Manager service is disabled when the system is hosted on a virtual system such as Microsoft Virtual PC.
This is a known issue in the Threed16.ocx control that is included with Microsoft Visual Basic 4.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.
To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 (SP1) installed.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are
listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista