Article ID: 967605 - Last Review: July 17, 2009 - Revision: 1.1

A non-delivery report (NDR) is returned when a user sends an e-mail message to an X.400 address that includes the slash field separator in Exchange Server 2007 Service Pack 1

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

In an Exchange Server 2007 Service Pack 1 (SP1) environment, when a user sends an e-mail message to an X.400 address that uses the slash field separator (/) instead of a semicolon (;), the message is not delivered and a non-delivery report (NDR) that resembles the following is generated:
#550 5.1.2 ROUTING.InvalidX400Address; invalid x400 address ##

Note This issue does not occur in Exchange Server 2003.
Back to the top

CAUSE

Before Update Rollup 9, Exchange Server 2007 SP1 did not support the slash character as a valid field separator of an X.400 address.
Back to the top

RESOLUTION

To resolve this problem, install Update Rollup 9 for Exchange 2007 Service Pack 1. For more information about Update Rollup 9 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 9 for Exchange Server 2007 Service Pack 1 (http://go.microsoft.com/fwlink/?LinkId=157085)
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Back to the top
Keywords: 
kbsurveynew kbqfe kbexpertiseinter kbfix KB967605
Back to the top