The insertion point does not blink in Word 2007 when you connect to a Windows Vista-based computer through an RDP connection

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Article ID: 967626 - View products that this article applies to.
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SYMPTOMS

You start a Remote Desktop Protocol (RDP) connection to a Windows Vista-based operating system that has Microsoft Office Word 2007 installed. When you use Word 2007 in the RDP session, the insertion point does not blink in Word 2007. This problem occurs even if the value of the following registry key is set to 1 in the Windows Vista-based computer:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\CursorBlinkEnable

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To resolve this problem, follow these steps:
  1. Install the Word 2007 hotfix package that is dated February 24, 2009. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    962872 Description of the Word 2007 hotfix package (Word.msp, Wordconv.msp): February 24, 2009
  2. Set the
    CursorBlinkEnable
    registry entry. To do this, follow these steps:
    1. Start Registry Editor.
      • In Windows Vista, click Start
        Collapse this imageExpand this image
        the Start button
        , type regedit in the Start Search box, and then press ENTER.

        Collapse this imageExpand this image
        User Account Control
        If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.
      • In Windows XP, click Start, click Run, type regedit, and then click OK.
    2. Locate and then select the following registry subkey:
      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer
    3. On the Edit menu, point to New, and then click DWORD Value.
    4. Type CursorBlinkEnable, and then press ENTER:
    5. Right-click CursorBlinkEnable, and then click Modify.
    6. In the Value data box, type 1, and then click OK.
    7. On the File menu, click Exit to exit Registry Editor.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 967626 - Last Review: March 6, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft Office Word 2007
Keywords: 
kbqfe kbexpertiseinter kbsurveynew KB967626

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