Error message when you try to release a batch of payment applications in Accounts Receivable in Microsoft Dynamics SL: "System Message 8888"

Article ID: 967685 - View products that this article applies to.
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SYMPTOMS

When you try to release a batch of payment applications in Accounts Receivable in Microsoft Dynamics SL 7.0, in Microsoft Dynamics SL 6.5, and in Microsoft Business Solutions - Solomon 6.0, you receive one or both of the following error messages:

Error message 1
System Message 8888 - An unexpected error has occurred while releasing batch %s. Please contact Solomon for assistance with this batch.
Error message 2
Unexpected error 8888
This problem occurs when the following conditions are true:
  • The batch contains one currency ID.
  • The currency ID that the batch contains is not the base currency ID.

RESOLUTION

Microsoft Business Solutions - Solomon 6.0 Service Pack 1

To resolve this problem in Microsoft Business Solutions - Solomon 6.0 Service Pack 1 (SP1), download and then apply the hotfix for this issue number. For more information about how to download the hotfix, see the "Status" section.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem has been reported as issue 18013. This issue was first corrected in Microsoft Dynamics SL 6.5 Service Pack 3. If a hotfix for an earlier version is available, you can find the hotfix in the Downloads & Updates section of PartnerSource or in the Downloads & Updates section of CustomerSource.

No correction is available for Microsoft Dynamics SL 7.0.

Properties

Article ID: 967685 - Last Review: August 3, 2011 - Revision: 2.0
APPLIES TO
  • Accounts Receivable, when used with:
    • Microsoft Dynamics SL 7.0
    • Microsoft Dynamics SL 6.5
    • Microsoft Business Solutions–Solomon 6.0
Keywords: 
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