If there are more than 100 files in the "List of fonts" box when you try to install PostScript fonts to the %SystemRoot%\fonts folder, certain font files disappear in Windows Vista or in Windows Server 2008

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Article ID: 967744 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Vista or Windows Server 2008, you right-click the %SystemRoot%\fonts folder, and then you select the Install New Font option to install some PostScript fonts. In the Add Fonts dialog box that appears, you browse to the folder in which the font files are located. (In the Add Fonts dialog box, you can select the fonts to install from the List of fonts list.) However, if there are more than 100 font files in the folder, for every 100 files that are added to the list, the first font file in the list disappears from the List of fonts box.

Notes For example, the first file disappears when there are 101 files. The first two files disappear when there are 201 files. The first three files disappear when there are 301 files, and so on.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 (SP1) installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Desktop.iniNot Applicable6518-Dec-200721:09Not Applicable
Fontext.dll6.0.6001.22375142,33612-Feb-200905:41x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Desktop.iniNot Applicable6518-Dec-200721:10Not Applicable
Fontext.dll6.0.6001.22375163,32812-Feb-200906:15x64
Fontext.dll6.0.6001.22375142,33612-Feb-200905:41x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Desktop.iniNot Applicable6518-Dec-200721:10Not Applicable
Fontext.dll6.0.6001.22375308,73612-Feb-200904:48IA-64
Fontext.dll6.0.6001.22375142,33612-Feb-200905:41x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb967744_client_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,367
Date (UTC)12-Feb-2009
Time (UTC)20:57
File namePackage_for_kb967744_client~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)12-Feb-2009
Time (UTC)20:57
File namePackage_for_kb967744_server_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)12-Feb-2009
Time (UTC)20:57
File namePackage_for_kb967744_server~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)12-Feb-2009
Time (UTC)20:57
File nameX86_97ddcd82ed4886d8047d03d7c76a7286_31bf3856ad364e35_6.0.6001.22375_none_60d8131268734d08.manifest
File versionNot Applicable
File size695
Date (UTC)12-Feb-2009
Time (UTC)20:57
File nameX86_microsoft-windows-fontext_31bf3856ad364e35_6.0.6001.22375_none_9ec88b180cef2780.manifest
File versionNot Applicable
File size33,345
Date (UTC)12-Feb-2009
Time (UTC)06:12
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_a57da6b553148d9336c3399b9b6fb614_31bf3856ad364e35_6.0.6001.22375_none_c6e1530e5b9778c9.manifest
File versionNot Applicable
File size1,040
Date (UTC)12-Feb-2009
Time (UTC)20:57
File nameAmd64_microsoft-windows-fontext_31bf3856ad364e35_6.0.6001.22375_none_fae7269bc54c98b6.manifest
File versionNot Applicable
File size33,379
Date (UTC)12-Feb-2009
Time (UTC)06:47
File namePackage_for_kb967744_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,375
Date (UTC)12-Feb-2009
Time (UTC)20:57
File namePackage_for_kb967744_client~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)12-Feb-2009
Time (UTC)20:57
File namePackage_for_kb967744_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,433
Date (UTC)12-Feb-2009
Time (UTC)20:57
File namePackage_for_kb967744_server~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)12-Feb-2009
Time (UTC)20:57
File nameWow64_microsoft-windows-fontext_31bf3856ad364e35_6.0.6001.22375_none_053bd0edf9ad5ab1.manifest
File versionNot Applicable
File size28,093
Date (UTC)12-Feb-2009
Time (UTC)05:51
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_4550f2322e47c31930e11a7d2a00c7db_31bf3856ad364e35_6.0.6001.22375_none_2f9fdadbe0dfb1a9.manifest
File versionNot Applicable
File size1,038
Date (UTC)12-Feb-2009
Time (UTC)20:57
File nameIa64_microsoft-windows-fontext_31bf3856ad364e35_6.0.6001.22375_none_9eca2f0e0ced307c.manifest
File versionNot Applicable
File size33,362
Date (UTC)12-Feb-2009
Time (UTC)05:14
File namePackage_for_kb967744_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)12-Feb-2009
Time (UTC)20:57
File namePackage_for_kb967744_server~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,434
Date (UTC)12-Feb-2009
Time (UTC)20:57
File nameWow64_microsoft-windows-fontext_31bf3856ad364e35_6.0.6001.22375_none_053bd0edf9ad5ab1.manifest
File versionNot Applicable
File size28,093
Date (UTC)12-Feb-2009
Time (UTC)05:51

Properties

Article ID: 967744 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB967744

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