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After you uninstall some software updates on a computer that has Windows Installer 4.5 installed, some assembly files may still reflect the updated version instead of the original version of the filesArticle ID: 967756 - View products that this article applies to. On This PageSYMPTOMSOn a computer that has Windows Installer 4.5 installed, you uninstall some software updates. However, after the operation finishes, some of the software assembly files may reflect the updated version instead of the original version of the files. For example, on a computer that has Windows Installer 4.5 installed, assume that you have the 2007 Microsoft Office system installed. If you install and then uninstall 2007 Office system Service Pack 2 (SP2), some assembly files in the global assembly cache (%SystemRoot%\Assembly\GAC) remain from the 2007 Office system SP2 version. CAUSEThis problem occurs because of an error in Windows Installer. This problem occurs when the software update that you remove includes a RemoveFile table entry. RESOLUTIONUpdate informationThe following files are available for download from the Microsoft Download Center:Collapse this image ![]()
(http://www.microsoft.com/downloads/details.aspx?FamilyID=82b72944-87ed-4f5a-8af4-77ebb7e1bf45)
Collapse this image ![]()
(http://www.microsoft.com/downloads/details.aspx?FamilyID=1ffbb75e-b451-4fff-8b2f-7b21abf4e4cf)
Collapse this image ![]()
(http://www.microsoft.com/downloads/details.aspx?FamilyID=78ac8502-61e3-42cf-8661-53be20807ba4)
Collapse this image ![]()
(http://www.microsoft.com/downloads/details.aspx?FamilyID=a3543555-35ae-4a04-b5bb-ea9a401b5eb4)
Collapse this image ![]()
(http://www.microsoft.com/downloads/details.aspx?FamilyID=def73c87-4a85-4005-addc-cf8d54257ed6)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
PrerequisitesNo prerequisites are required.Restart requirementYou must restart the computer after you apply this update.Update replacement informationThis update does not replace any other udpates.File informationThe English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.For x86-based versions of Windows VistaCollapse this table
For x64-based versions of Windows VistaCollapse this table
For x86-based versions of Windows Server 2008Collapse this table
For x64-based versions of Windows Server 2008Collapse this table
For IA-64-based versions of Windows Server 2008Collapse this table
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATION
For more information about how to resolve this problem for Windows Installer 3.1, click the following article number to view the article in the Microsoft Knowledge Base:
968006
(http://support.microsoft.com/kb/968006/
)
After you uninstall some software updates on a computer that has Windows Installer 3.1 installed, some assembly files still display the updated file version instead of the original file version
This problem may be avoided for 2007 Office system SP2 if 2007 Office system SP1 is installed first. If 2007 Office system SP2 has been installed directly over the RTM version of 2007 Office system, this update should be applied before you try to uninstall 2007 Office system SP2. For more information about RemoveFile table, visit the following Web site: http://msdn.microsoft.com/en-us/library/aa371201.aspx
(http://msdn.microsoft.com/en-us/library/aa371201.aspx)
PropertiesArticle ID: 967756 - Last Review: May 4, 2009 - Revision: 2.2
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