The Image Delivery server that runs the 64-bit version of Windows Server 2008 or of Windows Server 2003 stops delivering images when you deploy an operating system by using an image-based installation method

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Article ID: 967760 - View products that this article applies to.
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SYMPTOMS

Assume that you deploy an operating system by using an image-based installation method. However, the Image Delivery server that runs the 64-bit version of Windows Server 2008 or the 64-bit version of Windows Server 2003 stops delivering images.

CAUSE

This problem occurs because of a crash in the Wmphoto.dll component.

RESOLUTION

Update information for Windows Server 2003

The following file is available for download from the Microsoft Download Center:

Update for Windows Server 2003 x64 Edition (KB967760)
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Download
Download the 967760 package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must have the following installed:
  • Windows Server 2003 Service Pack 2 (SP2) For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    889100 How to obtain the latest service pack for Windows Server 2003
  • The .NET Framework 3.5; or Windows Photo Gallery together with Windows Imaging Component (WIC) or together with the .NET Framework 3.0

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2003 with Service Pack 2, x64-based versions
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File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Wmphoto.dll6.0.6001.22375337,40820-Feb-200917:14x64SP2Not Applicable
Wmphoto.dll6.0.6001.22375276,99220-Feb-200917:14x86SP2WOW

Update information for Windows Vista and for Windows Server 2008

The following files are available for download from the Microsoft Download Center:

Update for Windows Server 2008 x64 Edition (KB967760)
Collapse this imageExpand this image
Download
Download the 967760 package now.

Update for Windows Vista for x64-based Systems (KB967760)
Collapse this imageExpand this image
Download
Download the 967760 package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update on Windows Vista-based computer, you must have Windows Vista Service Pack 1 (SP1) installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Wmphoto.dll6.0.6001.22375337,40812-Feb-200906:15x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the image delivery process, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/cc759563.aspx

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_aed938cfa3b92e8b7615cd7b90b91bf6_31bf3856ad364e35_6.0.6001.22375_none_c57dabfe6d1fe3e2.manifest
File versionNot Applicable
File size1,058
Date (UTC)12-Feb-2009
Time (UTC)18:43
PlatformNot Applicable
File nameAmd64_microsoft-windows-photo-image-codec_31bf3856ad364e35_6.0.6001.22375_none_fb9b3c4e176e2411.manifest
File versionNot Applicable
File size35,668
Date (UTC)12-Feb-2009
Time (UTC)06:41
PlatformNot Applicable
File namePackage_for_kb967760_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)12-Feb-2009
Time (UTC)18:43
PlatformNot Applicable
File namePackage_for_kb967760_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)12-Feb-2009
Time (UTC)18:43
PlatformNot Applicable
File namePackage_for_kb967760_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)12-Feb-2009
Time (UTC)18:43
PlatformNot Applicable
File namePackage_for_kb967760_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)12-Feb-2009
Time (UTC)18:43
PlatformNot Applicable

Properties

Article ID: 967760 - Last Review: March 31, 2009 - Revision: 2.0
APPLIES TO
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe kbhotfixserver KB967760

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