Article ID: 967830 - View products that this article applies to.
This article describes the Microsoft Office Communications Server 2007 R2, Web Components issues that are fixed in the update package for Microsoft Office Communications Server 2007 R2, Web Components that is dated April 2009.
This article describes the following items about the update package:
Issues that this update package fixesThis update package fixes the following issues:
The web component server update will fail if you remove the default website HTTP binding. Therefore, you must bind a port for HTTP protocol before you install the hotfix package on all of Web Components Servers.
Update package informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesThe fixes that are included in this update for Web Components take effect only if the following two updates are also installed. This is because the fixes are spilt across two updates.
Restart requirementYou do not have to restart the computer after you apply this update package.
Registry informationTo use one of the update packages in this package, you do not have to make any changes to the registry.
Update package installation informationTo install this update package, install the OCS2007-KB967830-x86-OCSCore.msp package on the following computers:
Removal informationNote This update cannot be uninstalled by using Add or Remove Programs in Control Panel.
When you try to uninstall this update from Add or Remove Programs, you receive the following error message:
If you click OK, you receive the following error message:
Failed to schedule install of IIS Virtual Directories (-2147023728)
This update for Web Components can be uninstalled only from a command line by using the following command.
Fatal error during Installation
msixec /i "Absolute PathToWebComponents.msi" MSIPATCHREMOVE="AbsolutePathToWebComponents.msp" SKIPCONFIGUREIIS=1The following are two examples:
File informationThis hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
After the update is installed, the global version of this update has the file attributes, or a later version of the file attributes, that are listed in the following table:
Collapse this tableExpand this table
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 967830 - Last Review: April 3, 2009 - Revision: 1.5