Exchange Server 2007 Outlook Web Access still uses the backslash character even though the Web browser is configured to use Japanese as its language

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Article ID: 967959 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario in an Exchange Server 2007 Outlook Web Access environment. You configure your Web browser to use Japanese as its language. However, in this scenario the yen character is displayed as the backslash character (\). For example, the Outlook Web Access logon page still shows "Domain\User" in Japanese and continues to use "\."

CAUSE

This problem occurs because the related MS UI Gothic and MS PGothic fonts are missing in Outlook Web Access.

RESOLUTION

To resolve this problem, install Exchange Server 2007 Service Pack 2 (SP2). You can access the following Microsoft Web site to download Exchange Server 2007 SP2:
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=4c4bd2a3-5e50-42b0-8bbb-2cc9afe3216a

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the MS UI Gothic font, visit the following Microsoft Web site:
http://www.microsoft.com/typography/fonts/family.aspx?FID=367

For more information about the MS PGothic font, visit the following Microsoft Web site:
http://www.microsoft.com/typography/fonts/family.aspx?FID=335

Properties

Article ID: 967959 - Last Review: August 25, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbsurveynew kbexpertiseadvanced kbqfe kbfix KB967959

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