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A Terminal Server smartcard logon using RDP 6.0 may fail with error code 0x507Article ID: 968005 - View products that this article applies to. Source: Microsoft Support RAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION. SymptomA Terminal Server smartcard logon using RDP 6.0 may fail with error code 0x507 (authentication error). Error code details:
CauseFor smartcard authentication to work over terminal services, the user certificate must be present in the certificate store, and it must match the selected certificate on the smartcard. This is unlike local logon where the certificate only needs to be present on the smartcard. If the Certificate Propagation service (certpropsvc) is not running on the client machine, the certificate is not propagated to the user store. This leads to the error condition. This is usually seen when a new certificate is issued that is not propagated to the user store because the Certificate Propagation service was stopped. ResolutionThe smartcard reader is responsible for starting the Certificate Propagation service as a part of the INF installer. Make sure all reader drivers have the following section in their INF:
If the Certificate Propagation service does not occur, contact the reader vendors and have them update their drivers. Workaround As a workaround, start the service manually. Normally, set the Certificate Propagation service to start automatically in the ‘service.msc’ snap-in. More InformationThe ‘sc queryex certpropsvc’ command or the ‘services.msc’ snap-in may be used to determine whether the service is running. DISCLAIMERMICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.
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