Article ID: 968016 - View products that this article applies to.
In Microsoft BizTalk Server 2006 R2, you use an FTP adapter that connects to an FTP server to retrieve some files. You may find that the FTP receive location randomly stops retrieving files. When this occurs, you do not receive an error message or a warning message in the Application log. Additionally, the FTP receive location does not respond. To make the FTP receive location work again, you have to restart BizTalk host instance.
Note If you use a network monitor tool, such as Network Monitor, to monitor the traffic between BizTalk Server and the FTP Server, you find that no packets are sent to the FTP Server.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
PrerequisitesYou must have Microsoft BizTalk Server 2006 R2 installed to apply this hotfix.
Restart requirementYou do not have to restart the computer after you apply this hotfix. However, you must restart the BizTalk Server Application service.
Hotfix replacement informationThis hotfix does not replace a previously released hotfix.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 968016 - Last Review: June 18, 2009 - Revision: 1.1
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