Monthly recurring meetings are declined if the "Schedule only during working hours" option is enabled in Exchange Server 2007 Service Pack 1

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Article ID: 968081 - View products that this article applies to.
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SYMPTOMS

In an Exchange Server 2007 Service Pack 1 (SP1) environment, you set a room mailbox to automatically accept meeting requests and restrict the time period to during working hours. However, you find that meeting requests that are booked against a room mailbox that is scheduled only during working hours are rejected as being outside working hours even though the meeting was scheduled for a time during working hours. The organizer receives the following error message:

Your Meeting Request was Declined.
This resource can only be Scheduled during the working hours of 8:00 AM to 5:00 PM on Monday, Tuesday, Wednesday, Thursday and Friday.

CAUSE

Exchange Server 2007 SP1 treats the time as Coordinated Universal Time (UTC) instead of local time. Therefore, the scheduled meeting is considered outside working hours.

RESOLUTION

To resolve this problem, install Update Rollup 9 for Exchange 2007 Service Pack 1. For more information about Update Rollup 9 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 9 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the Set-MailboxCalendarSettings command, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/library/aa996340.aspx

Properties

Article ID: 968081 - Last Review: July 17, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbsurveynew kbfix kbexpertiseinter kbqfe KB968081

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