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Error message when you add an agent assignment rule in the System Center Operations Manager 2007 if an Active Directory domain name begins with a numeric digit: "XSD verification failed for management pack"

Article ID: 968082 - View products that this article applies to.

SYMPTOMS

Consider the following scenario. You try to add an agent assignment rule for a domain in the Agent Assignment and Failover Wizard in the System Center Operations Manager 2007 operations console. An Active Directory domain name begins with a numeric digit (for example, 4Orange). In this scenario, you may receive the following error message:

XSD verification failed for management pack. [Line: 53, Position: 13]
Date: 11/11/2008 1:00:00 PM
Application: System Center Operations Manager 2007
Application Version: 6.0.6278.0
Severity: Error
Message:
The 'ID' attribute is invalid - The value ‘4Orange.contoso.com' is invalid according to its datatype 'ManagementPackUniqueIdentifier' - Name cannot begin with the '4' character, hexadecimal value 0x34.Name cannot begin with the '4' character, hexadecimal value 0x34. System.Xml.Schema.XmlSchemaValidationException: The 'ID' attribute is invalid - The value ‘4Orange.contoso.com' is invalid according to its datatype 'ManagementPackUniqueIdentifier' - Name cannot begin with the '4' character, hexadecimal value 0x34. ---> System.Xml.XmlException: Name cannot begin with the '4' character, hexadecimal value 0x34. --- End of inner exception stack trace --- System.Xml.XmlException: Name cannot begin with the '4' character, hexadecimal value 0x34.

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RESOLUTION

Update Information

This fix is contained within the Microsoft System Center Operations Manager 2007 Service Pack 1 update. To see a list of issues are fixed and how to obtain the cumulative rollup, refer to this article in the Microsoft Knowledge Base:

971541

(http://support.microsoft.com/kb/971541/ )

Description of System Center Operations Manager 2007 Service Pack 1

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have System Center Operations Manager 2007 Service Pack 1 (SP1) installed to apply this hotfix. This update must be applied to each computer that meets the following criteria:

The computer hosts a Microsoft Operations Manager Root Management Server (RMS)
The computer hosts a Microsoft Operations Manager Management Server

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

System Center Operations Manager 2007, x86 version

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform
Microsoft.enterprisemanagement.operationsmanager.dll	6.0.6278.67	2,193,280	07-Apr-2009	13:08	x86

System Center Operations Manager 2007, x64 version

Collapse this tableExpand this table

File name	File version	File size	Date	Time	Platform
Microsoft.enterprisemanagement.operationsmanager.dll	6.0.6278.67	2,193,280	07-Apr-2009	13:18	x64

To extract the files that are contained in this hotfix, follow these steps:

Copy the SystemCenterOperationsManager2007-SP1-KB968082-X86-X64-ENU.MSI file to a local folder or to an available network shared folder.
Run the SystemCenterOperationsManager2007-SP1-KB968082-X86-X64-ENU.MSI file locally on each applicable computer that meets the predefined criteria.

You can run the SystemCenterOperationsManager2007-SP1-KB968082-X86-X64-ENU.MSI file from Windows Explorer or at a command prompt.
When the System Center Operations Manager 2007 Software Update dialog box appears, select the Run Software Update option.
When the software update is successfully applied, open a copy of the Operations Manager console as an Operations Manager administrator and locate the Administration space.
Under Device Management, select the Pending Management node.
Agents that were deployed by using Automatic or Advanced discovery appear as Agent Requires Update. Select those agents and select the Approve action to update those agents.

Note To run this file on Windows Server 2008, you must run this file at a command prompt that was run with the Run as Administrator option. If you do not run this Windows installer file under an elevated command prompt, the System Center Operations Manager 2007 Software Update splash screen will not appear, and you will not be able to install this hotfix.