Outlook clients are directed to global catalogs from the wrong domain if you are using a split session configuration in Exchange Server 2007 Service Pack 1

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Article ID: 968106 - View products that this article applies to.
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SYMPTOMS

You deploy Outlook Anywhere for Exchange Server 2007 Service Pack 1 (SP1) and you enable Outlook clients to access their mailboxes through an RPC/HTTP proxy server. This is also known as a Client Access server (CAS). However, if you are using a split session configuration, the Outlook clients are directed to global catalogs from the wrong domain.

RESOLUTION

To resolve this problem, install Update Rollup 9 for Exchange 2007 Service Pack 1. For more information about Update Rollup 9 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 9 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
After you apply this hotfix, you have to set the following registry subkey to resolve the problem:

HKEY_LOCAL_MACHINE\System\CCS\Services\MSExchangeSA\Parameters\Change HTTP Referral to IP

The default value is “0.” However, you should set the value to "1" to enable the checking of global catalog availability according to split session logic. After you change the registry value, you have to restart the Microsoft Exchange System Attendant service.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Outlook Anywhere, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/cc540453.aspx


For more information about split session configuration, visit the following Microsoft Web site:
http://msexchangeteam.com/archive/2008/06/20/449053.aspx

Properties

Article ID: 968106 - Last Review: July 17, 2009 - Revision: 1.2
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbsurveynew kbfix kbexpertiseinter kbqfe KB968106

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