On a client computer that has certain Help files for 2007 Office programs installed, an additional SP2 entry may be incorrectly displayed in Add or Remove Programs after you install the 2007 Office SP2

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Article ID: 968285 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. On a client computer, you install certain updates for Microsoft Office 2007 Help. In this scenario, additional 2007 Microsoft Office Suite Service Pack 2 (SP2) entries may be incorrectly displayed in Add or Remove Programs after you install the 2007 Office Suite SP2. The number of entries that are displayed depends on the number of 2007 Office products that are updated to SP2 and the number of Help updates applied.

RESOLUTION

To resolve this problem, install the latest released updates for Microsoft Office 2007 Help.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

In Add or Remove Programs, the additional Office Suite SP2 entries may have the Remove buttons displayed. We strongly recommend that you do not try to uninstall these entries because the full update will not be removed, and you may end up in a partially updated state. For more information how to uninstall the 2007 Office Suite SP2, click the following article number to view the article in the Microsoft Knowledge Base:
954914 Microsoft Service Pack Uninstall Tool for the 2007 Microsoft Office suite

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Article ID: 968285 - Last Review: April 22, 2009 - Revision: 2.2
APPLIES TO
  • 2007 Microsoft Office Suite Service Pack 2
Keywords: 
kbsurveynew kbprb kbtshoot kbexpertisebeginner KB968285

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