System may hang while mounting an NTFS volume

Article ID: 968343 - View products that this article applies to.
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Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Action

When mounting an NTFS Volume, the system may hang. 

Result

The system is unresponsive in a hung state. 

Cause

This is due to a known race condition that can cause a deadlock in the NTFS filesystem. 

Resolution



The system needs to be rebooted to recover from the unresponsive state.  This is under review for possible resolution in future product versions. 

This situation has only been seen rarely while stress testing NTFS volumes.  For example: A stress test that repeatedly mounts and unmounts NTFS filesystem volumes for an extended period of time. 

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Properties

Article ID: 968343 - Last Review: February 25, 2009 - Revision: 1.1
APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Service Pack 1
  • Windows Vista Service Pack 2
  • Windows Vista Ultimate
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