A Communicator 2007 client crashes when it receives a call from another Communicator client

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Article ID: 968506 - View products that this article applies to.
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SYMPTOMS

A user is enabled for both Enterprise Voice and PBX integration for use with Microsoft Office Communications Server 2007 or with Microsoft Office Communications Server 2007 R2. This user is using an Office Communicator client computer. This Office Comminicator client crashes if the user receives a call from another Office Commicator client.

RESOLUTION

To resolve this issue, install the update for Communicator that is dated March, 2009.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
961552 Description of the update for Communicator 2007: March 2009

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 968506 - Last Review: March 27, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft Office Communicator 2007
Keywords: 
kbexpertiseinter kbqfe kbfix kbsurveynew kbprb KB968506

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