Article ID: 968724 - View products that this article applies to.
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.
Tape library changer devices may fail to get automatically configured by the Removable Storage Manager (RSM) service in Windows Server 2003. This can occur when the device is connected via Serial Attached SCSI (SAS) or Fibre Channel. The library changer device and any associated tape drives will be present in Device Manager however.
The RSM service will only configure a tape library changer device if it finds one or more tape drives associated with it. To associate a tape drive with a library, RSM will use one of two methods. The first method relies on the Device ID (DVCID) or serial number. The second method uses SCSI bus, LUN, and Target ID addressing. In order for RSM to associate a tape drive with a library changer attached via SAS or Fibre Channel, the device and associated driver must support the DVCID method and provide a serial number.
If you find that your changer is not present, please check with the manufacture for an updated driver that supports the DVCID method.
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.
Article ID: 968724 - Last Review: March 6, 2009 - Revision: 1.0
Contact us for more help
Connect with Answer Desk for expert help.