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The Outside Voice Control service rejects connections from a new server as non-trusted connections in a Communications Server 2007 R2 deploymentArticle ID: 968799 - View products that this article applies to. SYMPTOMSIf a Microsoft Office Communications Server (OCS) 2007 R2
server is added to the OCS deployment after the Outside Voice Control service
is started, the Outside Voice
Control service rejects connections from the new server as non-trusted connections. In
this case, the call setup with the mobile client fails. CAUSEWhen
Communications Server 2007 R2
is deployed, the Outside Voice Control service
retrieves
the list of known servers in the deployment when
the Outside Voice Control service is started. Any new servers that are added
after the service is started are not recognized
by the Outside Voice Control service. WORKAROUNDTo work around this problem, restart the Outside Voice Control
service. RESOLUTIONTo resolve this problem, apply the following update:
967835 After you install this update, the Outside Voice
Control service can retrieve information if servers are added to the OCS
deployment, and then the Outside Voice Control service can add these servers to
its trusted list. Therefore, connections from these new servers are allowed,
and a service restart of the Outside Voice Control service is not
required.
(http://support.microsoft.com/kb/967835/
)
Description of the update package for Communications Server 2007 R2, Outside Voice Control: April 2009
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. Properties |
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