PC Win: Can't Repair MMF on Novell Without File Scan Privilege

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This article was previously published under Q96884

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SYMPTOMS

An attempt to repair the Mail message file (MMF) fails, and Mail generates the following message:

An inconsistency has been detected in the mail message file.

After you choose the OK button, Mail generates the following message:

Inconsistencies in your message file could not be repaired.

After you choose the OK button, Mail generates the following message:

Your message file could not be found.

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CAUSE

The MMF repair utility, which you can invoke by holding down the SHIFT key when you start Mail, cannot locate the MMF because the Novell File Scan right is disabled.

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Microsoft has confirmed this to be a problem in Microsoft Mail for Windows, versions 3.0b and 3.2. This problem was corrected in version 3.2a.

For information on obtaining this update, query on the following word in the Microsoft Knowledge Base:

mailupd

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APPLIES TO

Microsoft Mail Client 3.0
Microsoft Mail Client 3.2

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KB96884

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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