Description of the Word 2007 hotfix package (Mso.msp, Word.msp): April 30, 2009

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Article ID: 968855 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft Office Word 2007 issue that is fixed in the hotfix package that is dated April 30, 2009.

INTRODUCTION

Issue that this hotfix package fixes

  • On a computer that is running McAfee VirusScan software, you may experience slow performance in Word 2007 when you type texts in the document. This issue occurs if the "Buffer Overflow protection" feature is enabled in McAfee VirusScan.
  • 970270 In Word 2007, when you try to create a new document from a template that is located on a network share, you may experience slow performance

Known issue

After you install this hotfix, when you save a document that contains document variables in the Word 2007 (.docx) format, the document variables change unexpectedly. To resolve this issue, install the hotfix that is described in KB 970942. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970942 Description of the Word 2007 hotfix package (Word.msp, Wordconv.msp): June 30, 2009

MORE INFORMATION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have 2007 Microsoft Office suite Service Pack 1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949585 How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

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File nameFile versionFile sizeDateTimePlatform
Office-kb968855-fullfile-x86-glb.exe12.0.6504.500016,315,16825-Apr-200901:43x86


Microsoft Windows Installer .msp file information

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File nameFile versionFile sizeDateTimePlatform
Mso.mspNot Applicable10,795,00824-Apr-200912:46Not Applicable
Word.mspNot Applicable9,013,76024-Apr-200912:46Not Applicable


Mso.msp information
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File nameFile versionFile sizeDateTimePlatform
Mso.dll12.0.6504.500016,803,18424-Apr-200905:17x86
Word.msp information
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File nameFile versionFile sizeDateTimePlatform
Msword.olb12.0.6501.5000868,71212-Mar-200903:58x86
Winword.exe12.0.6504.5000408,42417-Apr-200903:35x86
Wwlib.dll12.0.6504.500017,196,39217-Apr-200903:35x86

REFERENCES

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 968855 - Last Review: July 9, 2009 - Revision: 3.0
APPLIES TO
  • Microsoft Office Word 2007
Keywords: 
kbsurveynew kbexpertiseinter kbqfe kbhotfixrollup kbautohotfix kbhotfixserver KB968855

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