Article ID: 968880 - View products that this article applies to.
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If the certificate that is assigned to the Microsoft Office Communications Server 2007 R2 server or to the Communications Server 2007 R2 Web Components server contains a wildcard in the subject name, the Response Group Service cannot start.
To resolve this problem, apply the following updates:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 968880 - Last Review: January 16, 2015 - Revision: 1.1