Article ID: 968880 - Last Review: April 3, 2009 - Revision: 1.1

Response Group Service cannot start if you assign a certificate that has a wildcard in the Subject Name to Communications Server 2007 R2

View products that this article applies to.
System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.
Expand all | Collapse all

SYMPTOMS

If the certificate that is assigned to the Microsoft Office Communications Server 2007 R2 server or to the Communications Server 2007 R2 Web Components server contains a wildcard in the subject name, the Response Group Service cannot start.
Back to the top

RESOLUTION

To resolve this problem, apply the following updates:
  • 967830  (http://support.microsoft.com/kb/967830/ ) Description of the update package for Communications Server 2007 R2, Web Components: April 2009
  • 967829  (http://support.microsoft.com/kb/967829/ ) Description of the update package for Communications Server 2007 R2, Response Group Service: April 2009
  • 968280  (http://support.microsoft.com/kb/968280/ ) Description of the update package for Communications Server 2007 R2, Administration Tools: April 2009
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Standard Edition
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
Back to the top
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB968880
Back to the top