The Call Control Server does not accept any new calls in Communications Server 2007 R2

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Article ID: 968883 - View products that this article applies to.
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SYMPTOMS

The managed SIP stack stops accepting connections. Therefore, the Call Control Server does not accept any new calls in Microsoft Office Communications Server 2007 R2.

RESOLUTION

To resolve this problem, apply the update package for Microsoft Office Communications Server 2007 R2, Unified Communications Manager API 2.0 Core Redist 64-bit that is dated April 2009. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
967674 Description of the update package for Communications Server 2007 R2, Unified Communications Manager API 2.0 Core Redist 64-bit: April 2009

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 968883 - Last Review: April 22, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Standard Edition
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB968883

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