The Communications Server 2007 R2 - A/V Edge Authentication Server does not recognize a token request if the locale for RTCProxyService is not en-US/409

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Article ID: 968938 - View products that this article applies to.
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SYMPTOMS

The Microsoft Office Communications Server (OCS) 2007 R2 - A/V Edge Authentication Server does not recognize a token request if the locale for RTCProxyService is not en-US/409. Therefore, OCS clients cannot contact the A/V Edge Server, and some connectivity scenarios are broken.

CAUSE

The A/V Edge Authentication Server was not using the correct language invariant form of some string manipulation functions. This caused a problem when a locale used something other than a period character (.) as a decimal separator.

WORKAROUND

To work around this problem, change the locale setting to English for the local account that the A/V Edge Server and the A/V Edge Authentication Server use.

RESOLUTION

To resolve this problem, apply the following update:
967831 Description of the update package for Communications Server 2007 R2: April 2009

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 968938 - Last Review: April 2, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Office Communications Server 2007 R2 Standard Edition
  • Microsoft Office Communications Server 2007 R2 Enterprise Edition
Keywords: 
kbfix kbqfe kbexpertiseinter kbsurveynew kbprb KB968938

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