Error message when you start Internet Explorer: "Internet Explorer is currently running without add-ons"

Article translations Article translations
Article ID: 969107 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

When you open Internet Explorer, you receive a message that states that it is running without add-ons or that it is running with add-ons disabled. This message resembles the following:
Internet Explorer is currently running without add-ons

CAUSE

You receive this message when you open Internet Explorer with add-ons disabled. If you have not disabled add-ons, it is likely your Internet Explorer icon target has been appended with "-extoff."

RESOLUTION

To resolve this issue, follow these steps:
  1. Delete the icon that you use to start Internet Explorer.
  2. Create a new shortcut to start Internet Explorer. To do this automatically, click the Fix this problem link in the following Microsoft Knowledge Base article:
    945402 The Internet Explorer icon is missing from your desktop

Properties

Article ID: 969107 - Last Review: March 19, 2009 - Revision: 1.2
APPLIES TO
  • Windows Internet Explorer 8
Keywords: 
kbsurveynew kbprb KB969107

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com