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Uninstalling or upgrading Windows Live Photo Gallery may cause Windows Live Mail or Internet Explorer 8 to fail
Article ID: 969148 - View products that this article applies to.
When you use Windows Live Mail and Internet Explorer 8, you may encounter either of the following behaviors:
Windows Live Mail has depends on Internet Explorer for a variety of its functions, including e-mail and posting to newsgroups. If the installation of Internet Explorer is damaged or if Internet Explorer is not installed correctly, then Windows Live Mail may not be work correctly. In that case, Windows Live Mail displays an error message informing the user that the e-mail or new news post could not be sent.
There are two methods that you can use to resolve this issue. You can uninstall and then reinstall Windows Live Essentials, or you can change the registry.
Method 1: Uninstall and then reinstall Windows Live EssentialsYou can uninstall and then reinstall of Windows Live Essentials. To do this, visit the following Web site and download the latest version of the Windows Live Essentials installer:
Download Windows Live Essentials Now
Method 2: Change the registryImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To resolve the issue, change a registry key, as appropriate for the operating system of your computer.
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
For x86 operating systemsFor x86 operating systems, do the following steps:
For x64 operating systemsFor x64 operating systems, do the following steps: