System Center Operations Manager 2007 R2: ProcessMonitor: Unwanted process & InstanceCount Monitor are not working correctly on Windows 2000

Article ID: 969270 - View products that this article applies to.
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Source: Microsoft Support

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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom



On a Windows 2000 Agent, a process monitor may not find a process that is running on the agent.

Cause



The monitor on the Windows 2000 machine will not work due to the API collecting the Process name truncating process name for processes with # of characters > 15.

Resolution



When creating the monitor use the truncated process name as it ould appear in task manager or by running tlist on the Windows 2000 agent.

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Properties

Article ID: 969270 - Last Review: March 19, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft System Center Operations Manager 2007 Service Pack 1
  • Microsoft System Center Operations Manager 2007 R2
Keywords: 
kbrapidpub kbnomt KB969270

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