When a Domain Name System (DNS) zone transfer process
between two Windows Server 2003-based DNS servers stops unexpectedly because of
an issue on the master server, the transfer process generates incomplete zone
data on the secondary server. Users may encounter network-related exception
errors if they use the secondary server to perform name
For example, this issue may occur when the master server
encounters a power failure or a hardware failure.
This problem occurs because no transaction logging mechanism
exists during the DNS zone transfer process. If this process is stopped by an
exception, incomplete zone data may be generated. However, the DNS server is
not aware of the problem.
supported hotfix is available from Microsoft. However, this hotfix is intended
to correct only the problem that is described in this article. Apply this
hotfix only to systems that are experiencing the problem described in this
article. This hotfix might receive additional testing. Therefore, if you are
not severely affected by this problem, we recommend that you wait for the next
software update that contains this hotfix.
If the hotfix is available
for download, there is a "Hotfix download available" section at the top of this
Knowledge Base article. If this section does not appear, contact Microsoft
Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required,
you might have to create a separate service request. The usual support costs
will apply to additional support questions and issues that do not qualify for
this specific hotfix. For a complete list of Microsoft Customer Service and
Support telephone numbers or to create a separate service request, visit the
following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.
To apply this hotfix, the computer must have Windows Server 2003
Service Pack 1 or Service Pack 2 installed.
You have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released
To use this hotfix, you do not have to make any changes to the
The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone tab in the Date and Time item in Control
Windows Server 2003 Service Pack 1, x86-based version
Collapse this tableExpand this table
Windows Server 2003 Service Pack 2, x86-based version
A zone transfer may occur in any of the following scenarios:
The refresh interval expires for the zone.
A master server notifies a secondary server of zone
The DNS Server service is started at a secondary server for
The DNS console is used at a secondary server for the zone
to manually start a transfer from its master server.
Zone transfers are always started at the secondary server for a
zone and sent to their configured master servers. The master servers act as the
source for the zone. Master servers can be any other DNS server that loads the
zone, such as the primary server for the zone or another secondary server. When
the master server receives the request for the zone, the master server can
reply with either a partial transfer or a full transfer of the zone to the
For more information about software update terminology, click the
following article number to view the article in the Microsoft Knowledge Base: