Article ID: 969473 - Last Review: March 25, 2009 - Revision: 1.1

Processor may have up to 15% usage when the system is idle on Windows XP x64 edition

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Source: Microsoft Support

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Action

On a system running Windows XP x64 edition, let the system run idle, and do not touch the mouse or keyboard.

Result

Up to 15% of the processor may be used while the system is idle.  Moving the mouse, or pressing a key on the keyboard should cause the usage to drop to 0-5% as the system will no longer be in an idle state.

Cause

This is caused when extended advanced power management features are enabled in the BIOS on a system with a dual core processor.  This problem has not been observed on single and quad core processors.

Resolution

To resolve this issue, disable any extended power management options in the BIOS.

More Information



There is no performance degradation as this only happens when the system is at idle.

Please contact your BIOS manufacturer for information on how to disable power management features in the BIOS.

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APPLIES TO
  • Microsoft Windows XP Professional x64 Edition
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