Article ID: 969473 - Last Review: March 25, 2009 - Revision: 1.1 Processor may have up to 15% usage when the system is idle on Windows XP x64 editionSource: Microsoft Support RAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION. ActionOn a system running Windows XP x64 edition, let the system run idle, and do not touch the mouse or keyboard.
ResultUp to 15% of the processor may be used while the system is idle. Moving the mouse, or pressing a key on the keyboard should cause the usage to drop to 0-5% as the system will no longer be in an idle state.
CauseThis is caused when extended advanced power management features are enabled in the BIOS on a system with a dual core processor. This problem has not been observed on single and quad core processors.
ResolutionTo resolve this issue, disable any extended power management options in the BIOS.
More InformationThere is no performance degradation as this only happens when the system is at idle. Please contact your BIOS manufacturer for information on how to disable power management features in the BIOS. DISCLAIMERMICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.
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