Some notes are not synchronized as expected when you go offline in Microsoft Dynamics CRM for Microsoft Office Outlook

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Article ID: 969776 - View products that this article applies to.
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SYMPTOMS

When you go offline in the Microsoft Dynamics CRM for Microsoft Office Outlook, some notes are not synchronized to the offline database as expected. Therefore, sometimes, you cannot download the notes when you download some records that contain the notes from the Microsoft Dynamics CRM 4.0 server.

RESOLUTION

This problem is fixed in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949256 Microsoft Dynamics CRM 4.0 updates and hotfixes

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 969776 - Last Review: January 20, 2012 - Revision: 1.2
APPLIES TO
  • Microsoft Dynamics CRM for Microsoft Office Outlook, when used with:
    • Microsoft Dynamics CRM 4.0
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbautohotfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB969776

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