While resuming from hibernation (S4), Windows Server 2003 may crash on some high-end servers with an HBA installed

Article ID: 969916 - View products that this article applies to.
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Source: Microsoft Support

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Symptom

On some new high-end servers with an HBA installed, the system may crash while resuming from hibernation.

Cause



This issue can occur in Windows Server 2003 when the Max Payload Size for the HBA is set to a value other than the default value.  This is usually done by the system BIOS.

When the HBA resumes from the low power state induced by transistioning to hibernation, the Max Payload Size returns to its default value.  Because the BIOS is expecting a different Max Payload Size value from the HBA, the system may crash.

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Properties

Article ID: 969916 - Last Review: April 7, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Datacenter x64 Edition
  • Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
  • Microsoft Windows Server 2003 R2 Enterprise x64 Edition
  • Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003 R2 Standard x64 Edition
  • Microsoft Windows Server 2003 Service Pack 1
  • Microsoft Windows Server 2003 Service Pack 2
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Keywords: 
kbrapidpub kbnomt KB969916

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