Article ID: 969938 - Last Review: April 7, 2009 - Revision: 1.4 Internet Explorer 8 takes longer than expected to startOn This PageSource: Microsoft Support RAPID PUBLISHINGRAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION. SymptomWhen launching Internet Explorer, you may notice that Internet Explorer takes longer than expected to start.
CauseThis issue can be caused if there are damaged or incompatibilities with installed Internet Explorer add-ons. This behavior may be more visible in Internet Explorer 8 due to changes in the way that Internet Explorer 8 handles the internet zones list. This issue can also be caused if using Spybot and the Spybot immunization feature is enabled. ResolutionTo resolve this issue, troubleshoot the Add-ons to determine which Add-on may be causing the issue and then disable or uninstall the Add-on and then contact the manufacturer of the Add-on for support with that Add-on. To do this, follow the steps listed below starting with Step 1. Note If you currently have Spybot installed with the immunization feature enabled, you will need to disable that feature until that issue is resolved. If you’re not sure how to disable the immunization feature, contact the vendor for more help. Step 1: Run Internet Explorer 8 in "No Add-ons" mode to determine if the issue is Add-On related.Internet Explorer 8 add-ons, such as ActiveX controls and browser toolbars, are used by some Web sites to provide an enhanced browsing experience. An error may occur if an add-on is damaged or if an add-on conflicts with Internet Explorer 8. To determine whether the error is caused by an add-on, run Internet Explorer 8 in "No Add-ons" mode. To do this, follow these steps:
If no errors occur, the problem is caused by one of the add-ons that typically load together with Internet Explorer 8. In this case, continue to Step 2 to determine what Add-on is causing the issue. Step 2: Use the Manage Add-ons tool to determine which add-on is causing the issueUse the Manage Add-ons tool in Internet Explorer 8 to individually disable each add-on to determine which add-on is causing errors. To do this, follow these steps:
After you have used this process to determine which add-on is causing errors, you can disable that add-on. Or, you can uninstall the software that installs the add-on. We also recommend that you contact the software vendor that provided the add-on for additional troubleshooting and support. Step 3: Reset Internet Explorer 8 settingsTo determine whether a performance issue or an error message is caused by configuration settings, reset Internet Explorer 8 to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed. Although this solution is quick, it also means that, if you want to use any of those add-ons in the future, they must be reinstalled. To do this, follow these steps:
More InformationThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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