An account that is no longer the parent account of a child account can unexpectedly view the child account records in Microsoft Dynamics CRM 4.0

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Article ID: 970136 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. A user owns an account that is a parent account of a child account in Microsoft Dynamics CRM 4.0. Then, the parent/child relationship is broken. However, even though the account is no longer a parent account of the child account, the user can still view the records in the child account.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 4.0, i386-based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Antixsslibrary.dll1.5.0.030,56010-Mar-200910:59x86
Config.xmlNot applicable34916-Apr-200906:06Not applicable
Crmupdatewrapper.exe4.0.7333.1408448,36010-Mar-200910:59x86
Crmupdatewrapper.exe.configNot applicable14819-Feb-200913:11Not applicable
Eula.rtfNot applicable100,04819-Feb-200913:15Not applicable
Microsoft.crm.dll4.0.7333.1408923,48810-Mar-200910:59x86
Microsoft.crm.setup.common.dll4.0.7333.1408534,36810-Mar-200910:59x86
Microsoft.crm.setup.database.common.dll4.0.7333.140867,42410-Mar-200910:59x86
Microsoft.crm.setup.databaseinstaller.dll4.0.7333.140875,61610-Mar-200910:59x86
Microsoft.crm.setup.server.utility.dll4.0.7333.1408186,21610-Mar-200910:59x86
Microsoft.crm.tools.logging.dll4.0.7333.140819,80810-Mar-200910:59x86
Microsoft.windowsinstaller.dll4.0.7333.1408116,57610-Mar-200910:59x86
Server_i386.mspNot applicable8,823,80816-Apr-200907:35Not applicable
Dbhotfix_install.xmlNot applicable1,89320-Mar-200904:39Not applicable
Eula.rtfNot applicable100,04819-Feb-200913:15Not applicable
Newimport.xmlNot applicable3,953,79810-Mar-200911:32Not applicable
Publish.configNot applicable13,77616-Apr-200905:38Not applicable
Dbhotfix.sqlNot applicable2,38201-May-200810:21Not applicable
Dbhotfix_release.xmlNot applicable46820-Mar-200816:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9501-May-200818:27Not applicable
Dbhotfix_release.xmlNot applicable26220-Mar-200816:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable8401-May-200818:27Not applicable
Dbhotfix.sqlNot applicable56804-Apr-200814:38Not applicable
Dbhotfix_release.xmlNot applicable49404-Apr-200814:38Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-May-200810:54Not applicable
Dbhotfix_release.xmlNot applicable26004-Apr-200814:38Not applicable
Dbhotfix_versionstamp.sqlNot applicable9519-Jan-200905:56Not applicable
Dbhotfix.sqlNot applicable3,36801-Dec-200811:41Not applicable
Dbhotfix_release.xmlNot applicable43201-Dec-200811:41Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Dec-200809:24Not applicable
Dbhotfix_release.xmlNot applicable25301-Dec-200811:41Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Dec-200809:24Not applicable
Dbhotfix.sqlNot applicable52723-Oct-200814:30Not applicable
Dbhotfix_release.xmlNot applicable45223-Oct-200814:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9524-Oct-200804:49Not applicable
Dbhotfix.sqlNot applicable52723-Oct-200814:30Not applicable
Dbhotfix_release.xmlNot applicable47223-Oct-200814:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9524-Oct-200804:49Not applicable
Dbhotfix.sqlNot applicable59205-May-200807:53Not applicable
Dbhotfix_release.xmlNot applicable49005-May-200807:53Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-May-200813:40Not applicable
Dbhotfix.sqlNot applicable59205-May-200807:53Not applicable
Dbhotfix_release.xmlNot applicable48905-May-200807:53Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-May-200813:40Not applicable
Dbhotfix.sqlNot applicable4,35024-Apr-200809:05Not applicable
Dbhotfix_release.xmlNot applicable48724-Apr-200809:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9503-May-200821:02Not applicable
Dbhotfix_release.xmlNot applicable26024-Apr-200809:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9503-May-200821:02Not applicable
Dbhotfix.sqlNot applicable1,14406-Jun-200801:28Not applicable
Dbhotfix_release.xmlNot applicable44629-May-200803:35Not applicable
Dbhotfix_versionstamp.sqlNot applicable9511-Jun-200813:37Not applicable
Dbhotfix_release.xmlNot applicable24529-May-200803:35Not applicable
Dbhotfix_versionstamp.sqlNot applicable9526-Aug-200807:30Not applicable
Dbhotfix_release.xmlNot applicable65112-Sep-200807:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9521-Sep-200802:59Not applicable
Hotfixtimezonedisplaynames.sqlNot applicable164,37612-Sep-200807:03Not applicable
Hotfixtimezonerules.sqlNot applicable15,02212-Sep-200807:03Not applicable
Dbhotfix_release.xmlNot applicable26212-Sep-200807:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9523-Sep-200809:42Not applicable
Dbhotfix.sqlNot applicable27025-Sep-200808:48Not applicable
Dbhotfix_release.xmlNot applicable48925-Sep-200808:48Not applicable
Dbhotfix_versionstamp.sqlNot applicable9525-Sep-200821:52Not applicable
Dbhotfix.sqlNot applicable26925-Sep-200808:48Not applicable
Dbhotfix_release.xmlNot applicable48825-Sep-200808:48Not applicable
Dbhotfix_versionstamp.sqlNot applicable9525-Sep-200821:52Not applicable
Dbhotfix.sqlNot applicable41007-Nov-200817:00Not applicable
Dbhotfix_release.xmlNot applicable50607-Nov-200817:00Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Nov-200800:11Not applicable
Dbhotfix.sqlNot applicable40607-Nov-200817:00Not applicable
Dbhotfix_release.xmlNot applicable50307-Nov-200817:00Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Nov-200800:11Not applicable
Dbhotfix.sqlNot applicable4,13827-Aug-200807:02Not applicable
Dbhotfix_release.xmlNot applicable45427-Aug-200807:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9528-Aug-200803:43Not applicable
Dbhotfix.sqlNot applicable99727-Aug-200807:02Not applicable
Dbhotfix_release.xmlNot applicable49027-Aug-200807:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9528-Aug-200803:43Not applicable
Dbhotfix.sqlNot applicable25,44220-Nov-200808:02Not applicable
Dbhotfix_release.xmlNot applicable53620-Nov-200808:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Nov-200812:54Not applicable
Dbhotfix.sqlNot applicable24,10020-Nov-200808:02Not applicable
Dbhotfix_release.xmlNot applicable51620-Nov-200808:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Nov-200812:54Not applicable
Dbhotfix.sqlNot applicable69405-Nov-200811:30Not applicable
Dbhotfix_release.xmlNot applicable40505-Nov-200811:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-Nov-200822:36Not applicable
Dbhotfix.sqlNot applicable69405-Nov-200811:30Not applicable
Dbhotfix_release.xmlNot applicable43305-Nov-200811:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-Nov-200822:36Not applicable
Dbhotfix.sqlNot applicable240,01403-Oct-200813:45Not applicable
Dbhotfix_release.xmlNot applicable44703-Oct-200813:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Oct-200804:19Not applicable
Dbhotfix.sqlNot applicable238,34003-Oct-200813:45Not applicable
Dbhotfix_release.xmlNot applicable44303-Oct-200813:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Oct-200804:19Not applicable
Dbhotfix_4961.sqlNot applicable25526-Dec-200816:04Not applicable
Dbhotfix_5352.sqlNot applicable34,82830-Dec-200811:45Not applicable
Dbhotfix_5382.sqlNot applicable2,36316-Dec-200813:46Not applicable
Dbhotfix_5800.sqlNot applicable48,61618-Dec-200818:52Not applicable
Dbhotfix_6089.sqlNot applicable1,75005-Jan-200916:59Not applicable
Dbhotfix_6201.sqlNot applicable18,32602-Jan-200913:29Not applicable
Dbhotfix_release.xmlNot applicable1,53802-Jan-200913:29Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Feb-200905:32Not applicable
Dbhotfix_4961.sqlNot applicable25526-Dec-200816:04Not applicable
Dbhotfix_5352.sqlNot applicable33,79230-Dec-200811:45Not applicable
Dbhotfix_5382.sqlNot applicable2,10816-Dec-200813:46Not applicable
Dbhotfix_5800.sqlNot applicable45,12818-Dec-200818:52Not applicable
Dbhotfix_release.xmlNot applicable1,06930-Dec-200811:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Feb-200905:32Not applicable
Dbhotfix.sqlNot applicable61202-Dec-200808:06Not applicable
Dbhotfix_release.xmlNot applicable41202-Dec-200808:06Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-Dec-200815:11Not applicable
Dbhotfix_release.xmlNot applicable24304-Dec-200806:18Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-Dec-200815:11Not applicable
Dbhotfix_5647.sqlNot applicable10,74210-Mar-200912:43Not applicable
Dbhotfix_5791.sqlNot applicable2,27622-Feb-200905:03Not applicable
Dbhotfix_release.xmlNot applicable1,48127-Feb-200919:23Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Mar-200904:39Not applicable
P_publishlabelsbyobjectid.sqlNot applicable7,51422-Feb-200905:03Not applicable
P_publishmetadata.sqlNot applicable28,28022-Feb-200905:03Not applicable
Timezonedisplaynames_6749.sqlNot applicable27,42827-Feb-200919:23Not applicable
Timezonerules_6749.sqlNot applicable4,85627-Feb-200919:23Not applicable
Dbhotfix_5791.sqlNot applicable39722-Feb-200905:03Not applicable
Dbhotfix_release.xmlNot applicable83522-Feb-200905:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9519-Mar-200906:01Not applicable
P_publishlabelsbyobjectid.sqlNot applicable3,15022-Feb-200905:03Not applicable
P_publishmetadata.sqlNot applicable16,53622-Feb-200905:03Not applicable
Account distribution detail.rdlNot applicable114,29815-Apr-200918:21Not applicable
Account distribution.rdlNot applicable65,37615-Apr-200918:21Not applicable
Account overview sub-report.rdlNot applicable175,24015-Apr-200918:21Not applicable
Account overview.rdlNot applicable12,35115-Apr-200918:21Not applicable
Account summary sub-report.rdlNot applicable90,09315-Apr-200918:21Not applicable
Account summary.rdlNot applicable40,68115-Apr-200918:21Not applicable
Activities.rdlNot applicable60,21115-Apr-200918:21Not applicable
Activitiesdetail.rdlNot applicable162,41015-Apr-200918:21Not applicable
Campaign activity status detail.rdlNot applicable25,36115-Apr-200918:21Not applicable
Campaign activity status sub-report.rdlNot applicable56,89815-Apr-200918:21Not applicable
Campaign activity status.rdlNot applicable12,81515-Apr-200918:21Not applicable
Campaign comparison.rdlNot applicable81,27315-Apr-200918:21Not applicable
Campaign opportunity estimated revenue detail.rdlNot applicable21,41815-Apr-200918:21Not applicable
Campaign opportunity realized revenue detail.rdlNot applicable20,54815-Apr-200918:21Not applicable
Campaign performance detail report.rdlNot applicable11,45015-Apr-200918:21Not applicable
Campaign performance sub-report.rdlNot applicable146,27215-Apr-200918:21Not applicable
Campaign performance.rdlNot applicable12,84415-Apr-200918:21Not applicable
Campaign placed order detail.rdlNot applicable18,78615-Apr-200918:21Not applicable
Campaign response detail.rdlNot applicable24,19015-Apr-200918:21Not applicable
Campaign task detail.rdlNot applicable25,22415-Apr-200918:21Not applicable
Case summary table detail.rdlNot applicable59,73515-Apr-200918:21Not applicable
Case summary table.rdlNot applicable93,70015-Apr-200918:21Not applicable
Competitor win loss details.rdlNot applicable78,11515-Apr-200918:21Not applicable
Competitor win loss.rdlNot applicable48,13215-Apr-200918:21Not applicable
Invoice status detail.rdlNot applicable72,81615-Apr-200918:21Not applicable
Invoice status.rdlNot applicable30,58615-Apr-200918:21Not applicable
Invoice sub-report.rdlNot applicable101,47315-Apr-200918:21Not applicable
Invoice.rdlNot applicable10,96915-Apr-200918:21Not applicable
Lead source effectiveness.rdlNot applicable112,07315-Apr-200918:21Not applicable
Neglected accounts detail.rdlNot applicable89,28815-Apr-200918:21Not applicable
Neglected accounts.rdlNot applicable34,29715-Apr-200918:21Not applicable
Neglected cases detail.rdlNot applicable105,32715-Apr-200918:21Not applicable
Neglected cases.rdlNot applicable92,45315-Apr-200918:21Not applicable
Neglected leads detail.rdlNot applicable68,71715-Apr-200918:21Not applicable
Neglected leads.rdlNot applicable43,00015-Apr-200918:21Not applicable
Order sub-report.rdlNot applicable104,35015-Apr-200918:21Not applicable
Order.rdlNot applicable10,97615-Apr-200918:21Not applicable
Products by account detail.rdlNot applicable241,46515-Apr-200918:21Not applicable
Products by account.rdlNot applicable53,83515-Apr-200918:21Not applicable
Products by contact detail.rdlNot applicable239,01115-Apr-200918:21Not applicable
Products by contact.rdlNot applicable54,02215-Apr-200918:21Not applicable
Quote sub-report.rdlNot applicable108,04515-Apr-200918:21Not applicable
Quote.rdlNot applicable10,95015-Apr-200918:21Not applicable
Sales history detail.rdlNot applicable117,70715-Apr-200918:21Not applicable
Sales history.rdlNot applicable30,96815-Apr-200918:21Not applicable
Sales pipeline detail.rdlNot applicable127,58715-Apr-200918:21Not applicable
Sales pipeline.rdlNot applicable108,48515-Apr-200918:21Not applicable
Service activity volume detail.rdlNot applicable100,79215-Apr-200918:21Not applicable
Service activity volume.rdlNot applicable63,93415-Apr-200918:21Not applicable
Top knowledge base articles detail.rdlNot applicable87,80315-Apr-200918:21Not applicable
Top knowledge base articles.rdlNot applicable58,63815-Apr-200918:21Not applicable
User summary.rdlNot applicable28,95815-Apr-200918:21Not applicable
Microsoft.crm.deploymentconfigtool.exe4.0.7333.142663,32815-Apr-200917:33x86
Microsoft.crm.tools.logging.dll4.0.7333.142619,81615-Apr-200917:33x86
Microsoft.crm.se.emailtrackingtokenextractor.dll4.0.7333.142613,67215-Apr-200917:33x86
Microsoft.crm.se.emailtrackingtokenextractortool.exe4.0.7333.142615,72015-Apr-200917:33x86
Microsoft.crm.se.granthiddenprivileges.exe4.0.7333.142617,76015-Apr-200917:33x86

Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook, i386-based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Antixsslibrary.dll1.5.0.030,56010-Mar-200910:59x86
Client_i386.mspNot applicable4,548,60816-Apr-200907:35Not applicable
Config.xmlNot applicable31916-Apr-200905:59Not applicable
Crmupdatewrapper.exe4.0.7333.1408448,36010-Mar-200910:59x86
Crmupdatewrapper.exe.configNot applicable14819-Feb-200913:11Not applicable
Eula.rtfNot applicable100,04819-Feb-200913:15Not applicable
Microsoft.crm.dll4.0.7333.1408923,48810-Mar-200910:59x86
Microsoft.crm.setup.common.dll4.0.7333.1408534,36810-Mar-200910:59x86
Microsoft.crm.setup.database.common.dll4.0.7333.140867,42410-Mar-200910:59x86
Microsoft.crm.setup.databaseinstaller.dll4.0.7333.140875,61610-Mar-200910:59x86
Microsoft.crm.setup.server.utility.dll4.0.7333.1408186,21610-Mar-200910:59x86
Microsoft.crm.tools.logging.dll4.0.7333.140819,80810-Mar-200910:59x86
Microsoft.windowsinstaller.dll4.0.7333.1408116,57610-Mar-200910:59x86
Eula.rtfNot applicable100,04819-Feb-200913:15Not applicable
Newimport.xmlNot applicable3,953,79810-Mar-200911:32Not applicable
Microsoft.crm.deploymentconfigtool.exe4.0.7333.142663,32815-Apr-200917:33x86
Microsoft.crm.tools.logging.dll4.0.7333.142619,81615-Apr-200917:33x86
Microsoft.crm.se.emailtrackingtokenextractor.dll4.0.7333.142613,67215-Apr-200917:33x86
Microsoft.crm.se.emailtrackingtokenextractortool.exe4.0.7333.142615,72015-Apr-200917:33x86
Microsoft.crm.se.granthiddenprivileges.exe4.0.7333.142617,76015-Apr-200917:33x86

Microsoft Dynamics CRM 4.0 server, x64-based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Antixsslibrary.dll1.5.0.030,56810-Mar-200910:45x86
Config.xmlNot applicable35016-Apr-200906:21Not applicable
Crmupdatewrapper.exe4.0.7333.1408448,35210-Mar-200910:45x86
Crmupdatewrapper.exe.configNot applicable14822-Feb-200905:03Not applicable
Eula.rtfNot applicable100,04822-Feb-200905:06Not applicable
Microsoft.crm.dll4.0.7333.1408923,49610-Mar-200910:45x86
Microsoft.crm.setup.common.dll4.0.7333.1408534,36810-Mar-200910:45x86
Microsoft.crm.setup.database.common.dll4.0.7333.140867,42410-Mar-200910:45x86
Microsoft.crm.setup.databaseinstaller.dll4.0.7333.140875,62410-Mar-200910:45x86
Microsoft.crm.setup.server.utility.dll4.0.7333.1408186,20810-Mar-200910:45x86
Microsoft.crm.tools.logging.dll4.0.7333.140819,80810-Mar-200910:45x86
Microsoft.windowsinstaller.dll4.0.7333.1408116,57610-Mar-200910:45x86
Server_amd64.mspNot applicable8,812,03216-Apr-200907:32Not applicable
Dbhotfix_install.xmlNot applicable1,89320-Mar-200904:39Not applicable
Eula.rtfNot applicable100,04822-Feb-200905:06Not applicable
Newimport.xmlNot applicable3,953,79810-Mar-200911:10Not applicable
Publish.configNot applicable13,77616-Apr-200905:48Not applicable
Dbhotfix.sqlNot applicable2,38201-May-200810:21Not applicable
Dbhotfix_release.xmlNot applicable46820-Mar-200816:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9501-May-200818:27Not applicable
Dbhotfix_release.xmlNot applicable26220-Mar-200816:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable8401-May-200818:27Not applicable
Dbhotfix.sqlNot applicable56804-Apr-200814:38Not applicable
Dbhotfix_release.xmlNot applicable49404-Apr-200814:38Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-May-200810:54Not applicable
Dbhotfix_release.xmlNot applicable26004-Apr-200814:38Not applicable
Dbhotfix_versionstamp.sqlNot applicable9519-Jan-200905:56Not applicable
Dbhotfix.sqlNot applicable3,36801-Dec-200811:41Not applicable
Dbhotfix_release.xmlNot applicable43201-Dec-200811:41Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Dec-200809:24Not applicable
Dbhotfix_release.xmlNot applicable25301-Dec-200811:41Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Dec-200809:24Not applicable
Dbhotfix.sqlNot applicable52723-Oct-200814:30Not applicable
Dbhotfix_release.xmlNot applicable45223-Oct-200814:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9524-Oct-200804:49Not applicable
Dbhotfix.sqlNot applicable52723-Oct-200814:30Not applicable
Dbhotfix_release.xmlNot applicable47223-Oct-200814:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9524-Oct-200804:49Not applicable
Dbhotfix.sqlNot applicable59205-May-200807:53Not applicable
Dbhotfix_release.xmlNot applicable49005-May-200807:53Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-May-200813:40Not applicable
Dbhotfix.sqlNot applicable59205-May-200807:53Not applicable
Dbhotfix_release.xmlNot applicable48905-May-200807:53Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-May-200813:40Not applicable
Dbhotfix.sqlNot applicable4,35024-Apr-200809:05Not applicable
Dbhotfix_release.xmlNot applicable48724-Apr-200809:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9503-May-200821:02Not applicable
Dbhotfix_release.xmlNot applicable26024-Apr-200809:05Not applicable
Dbhotfix_versionstamp.sqlNot applicable9503-May-200821:02Not applicable
Dbhotfix.sqlNot applicable1,14406-Jun-200801:28Not applicable
Dbhotfix_release.xmlNot applicable44629-May-200803:35Not applicable
Dbhotfix_versionstamp.sqlNot applicable9511-Jun-200813:37Not applicable
Dbhotfix_release.xmlNot applicable24529-May-200803:35Not applicable
Dbhotfix_versionstamp.sqlNot applicable9526-Aug-200807:30Not applicable
Dbhotfix_release.xmlNot applicable65112-Sep-200807:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9521-Sep-200802:59Not applicable
Hotfixtimezonedisplaynames.sqlNot applicable164,37612-Sep-200807:03Not applicable
Hotfixtimezonerules.sqlNot applicable15,02212-Sep-200807:03Not applicable
Dbhotfix_release.xmlNot applicable26212-Sep-200807:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9523-Sep-200809:42Not applicable
Dbhotfix.sqlNot applicable27025-Sep-200808:48Not applicable
Dbhotfix_release.xmlNot applicable48925-Sep-200808:48Not applicable
Dbhotfix_versionstamp.sqlNot applicable9525-Sep-200821:52Not applicable
Dbhotfix.sqlNot applicable26925-Sep-200808:48Not applicable
Dbhotfix_release.xmlNot applicable48825-Sep-200808:48Not applicable
Dbhotfix_versionstamp.sqlNot applicable9525-Sep-200821:52Not applicable
Dbhotfix.sqlNot applicable41007-Nov-200817:00Not applicable
Dbhotfix_release.xmlNot applicable50607-Nov-200817:00Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Nov-200800:11Not applicable
Dbhotfix.sqlNot applicable40607-Nov-200817:00Not applicable
Dbhotfix_release.xmlNot applicable50307-Nov-200817:00Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Nov-200800:11Not applicable
Dbhotfix.sqlNot applicable4,13827-Aug-200807:02Not applicable
Dbhotfix_release.xmlNot applicable45427-Aug-200807:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9528-Aug-200803:43Not applicable
Dbhotfix.sqlNot applicable99727-Aug-200807:02Not applicable
Dbhotfix_release.xmlNot applicable49027-Aug-200807:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9528-Aug-200803:43Not applicable
Dbhotfix.sqlNot applicable25,44220-Nov-200808:02Not applicable
Dbhotfix_release.xmlNot applicable53620-Nov-200808:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Nov-200812:54Not applicable
Dbhotfix.sqlNot applicable24,10020-Nov-200808:02Not applicable
Dbhotfix_release.xmlNot applicable51620-Nov-200808:02Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Nov-200812:54Not applicable
Dbhotfix.sqlNot applicable69405-Nov-200811:30Not applicable
Dbhotfix_release.xmlNot applicable40505-Nov-200811:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-Nov-200822:36Not applicable
Dbhotfix.sqlNot applicable69405-Nov-200811:30Not applicable
Dbhotfix_release.xmlNot applicable43305-Nov-200811:30Not applicable
Dbhotfix_versionstamp.sqlNot applicable9505-Nov-200822:36Not applicable
Dbhotfix.sqlNot applicable240,01403-Oct-200813:45Not applicable
Dbhotfix_release.xmlNot applicable44703-Oct-200813:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Oct-200804:19Not applicable
Dbhotfix.sqlNot applicable238,34003-Oct-200813:45Not applicable
Dbhotfix_release.xmlNot applicable44303-Oct-200813:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9508-Oct-200804:19Not applicable
Dbhotfix_4961.sqlNot applicable25526-Dec-200816:04Not applicable
Dbhotfix_5352.sqlNot applicable34,82830-Dec-200811:45Not applicable
Dbhotfix_5382.sqlNot applicable2,36316-Dec-200813:46Not applicable
Dbhotfix_5800.sqlNot applicable48,61618-Dec-200818:52Not applicable
Dbhotfix_6089.sqlNot applicable1,75005-Jan-200916:59Not applicable
Dbhotfix_6201.sqlNot applicable18,32602-Jan-200913:29Not applicable
Dbhotfix_release.xmlNot applicable1,53802-Jan-200913:29Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Feb-200905:32Not applicable
Dbhotfix_4961.sqlNot applicable25526-Dec-200816:04Not applicable
Dbhotfix_5352.sqlNot applicable33,79230-Dec-200811:45Not applicable
Dbhotfix_5382.sqlNot applicable2,10816-Dec-200813:46Not applicable
Dbhotfix_5800.sqlNot applicable45,12818-Dec-200818:52Not applicable
Dbhotfix_release.xmlNot applicable1,06930-Dec-200811:45Not applicable
Dbhotfix_versionstamp.sqlNot applicable9504-Feb-200905:32Not applicable
Dbhotfix.sqlNot applicable61202-Dec-200808:06Not applicable
Dbhotfix_release.xmlNot applicable41202-Dec-200808:06Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-Dec-200815:11Not applicable
Dbhotfix_release.xmlNot applicable24304-Dec-200806:18Not applicable
Dbhotfix_versionstamp.sqlNot applicable9502-Dec-200815:11Not applicable
Dbhotfix_5647.sqlNot applicable10,74210-Mar-200912:43Not applicable
Dbhotfix_5791.sqlNot applicable2,27622-Feb-200905:03Not applicable
Dbhotfix_release.xmlNot applicable1,48127-Feb-200919:23Not applicable
Dbhotfix_versionstamp.sqlNot applicable9520-Mar-200904:39Not applicable
P_publishlabelsbyobjectid.sqlNot applicable7,51422-Feb-200905:03Not applicable
P_publishmetadata.sqlNot applicable28,28022-Feb-200905:03Not applicable
Timezonedisplaynames_6749.sqlNot applicable27,42827-Feb-200919:23Not applicable
Timezonerules_6749.sqlNot applicable4,85627-Feb-200919:23Not applicable
Dbhotfix_5791.sqlNot applicable39722-Feb-200905:03Not applicable
Dbhotfix_release.xmlNot applicable83522-Feb-200905:03Not applicable
Dbhotfix_versionstamp.sqlNot applicable9519-Mar-200906:01Not applicable
P_publishlabelsbyobjectid.sqlNot applicable3,15022-Feb-200905:03Not applicable
P_publishmetadata.sqlNot applicable16,53622-Feb-200905:03Not applicable
Account distribution detail.rdlNot applicable114,29815-Apr-200917:51Not applicable
Account distribution.rdlNot applicable65,37615-Apr-200917:51Not applicable
Account overview sub-report.rdlNot applicable175,24015-Apr-200917:51Not applicable
Account overview.rdlNot applicable12,35115-Apr-200917:51Not applicable
Account summary sub-report.rdlNot applicable90,09315-Apr-200917:51Not applicable
Account summary.rdlNot applicable40,68115-Apr-200917:51Not applicable
Activities.rdlNot applicable60,21115-Apr-200917:51Not applicable
Activitiesdetail.rdlNot applicable162,41015-Apr-200917:51Not applicable
Campaign activity status detail.rdlNot applicable25,36115-Apr-200917:51Not applicable
Campaign activity status sub-report.rdlNot applicable56,89815-Apr-200917:51Not applicable
Campaign activity status.rdlNot applicable12,81515-Apr-200917:51Not applicable
Campaign comparison.rdlNot applicable81,27315-Apr-200917:51Not applicable
Campaign opportunity estimated revenue detail.rdlNot applicable21,41815-Apr-200917:51Not applicable
Campaign opportunity realized revenue detail.rdlNot applicable20,54815-Apr-200917:51Not applicable
Campaign performance detail report.rdlNot applicable11,45015-Apr-200917:51Not applicable
Campaign performance sub-report.rdlNot applicable146,27215-Apr-200917:51Not applicable
Campaign performance.rdlNot applicable12,84415-Apr-200917:51Not applicable
Campaign placed order detail.rdlNot applicable18,78615-Apr-200917:51Not applicable
Campaign response detail.rdlNot applicable24,19015-Apr-200917:51Not applicable
Campaign task detail.rdlNot applicable25,22415-Apr-200917:51Not applicable
Case summary table detail.rdlNot applicable59,73515-Apr-200917:51Not applicable
Case summary table.rdlNot applicable93,70015-Apr-200917:51Not applicable
Competitor win loss details.rdlNot applicable78,11515-Apr-200917:51Not applicable
Competitor win loss.rdlNot applicable48,13215-Apr-200917:51Not applicable
Invoice status detail.rdlNot applicable72,81615-Apr-200917:51Not applicable
Invoice status.rdlNot applicable30,58615-Apr-200917:51Not applicable
Invoice sub-report.rdlNot applicable101,47315-Apr-200917:51Not applicable
Invoice.rdlNot applicable10,96915-Apr-200917:51Not applicable
Lead source effectiveness.rdlNot applicable112,07315-Apr-200917:51Not applicable
Neglected accounts detail.rdlNot applicable89,28815-Apr-200917:51Not applicable
Neglected accounts.rdlNot applicable34,29715-Apr-200917:51Not applicable
Neglected cases detail.rdlNot applicable105,32715-Apr-200917:51Not applicable
Neglected cases.rdlNot applicable92,45315-Apr-200917:51Not applicable
Neglected leads detail.rdlNot applicable68,71715-Apr-200917:51Not applicable
Neglected leads.rdlNot applicable43,00015-Apr-200917:51Not applicable
Order sub-report.rdlNot applicable104,35015-Apr-200917:51Not applicable
Order.rdlNot applicable10,97615-Apr-200917:51Not applicable
Products by account detail.rdlNot applicable241,46515-Apr-200917:51Not applicable
Products by account.rdlNot applicable53,83515-Apr-200917:51Not applicable
Products by contact detail.rdlNot applicable239,01115-Apr-200917:51Not applicable
Products by contact.rdlNot applicable54,02215-Apr-200917:51Not applicable
Quote sub-report.rdlNot applicable108,04515-Apr-200917:51Not applicable
Quote.rdlNot applicable10,95015-Apr-200917:51Not applicable
Sales history detail.rdlNot applicable117,70715-Apr-200917:51Not applicable
Sales history.rdlNot applicable30,96815-Apr-200917:51Not applicable
Sales pipeline detail.rdlNot applicable127,58715-Apr-200917:51Not applicable
Sales pipeline.rdlNot applicable108,48515-Apr-200917:51Not applicable
Service activity volume detail.rdlNot applicable100,79215-Apr-200917:51Not applicable
Service activity volume.rdlNot applicable63,93415-Apr-200917:51Not applicable
Top knowledge base articles detail.rdlNot applicable87,80315-Apr-200917:51Not applicable
Top knowledge base articles.rdlNot applicable58,63815-Apr-200917:51Not applicable
User summary.rdlNot applicable28,95815-Apr-200917:51Not applicable
Microsoft.crm.deploymentconfigtool.exe4.0.7333.142663,33615-Apr-200917:17x86
Microsoft.crm.tools.logging.dll4.0.7333.142619,80815-Apr-200917:17x86
Microsoft.crm.se.emailtrackingtokenextractor.dll4.0.7333.142613,66415-Apr-200917:17x86
Microsoft.crm.se.emailtrackingtokenextractortool.exe4.0.7333.142615,71215-Apr-200917:17x86
Microsoft.crm.se.granthiddenprivileges.exe4.0.7333.142617,76815-Apr-200917:17x86

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 4.0 server components or the Microsoft Dynamics CRM client for Microsoft Office Outlook components.

Prerequisites

You must have Microsoft Dynamics CRM 4.0 installed to apply this hotfix.

Restart requirement

If you are prompted to restart the computer, you must restart the computer after you apply this hotfix.

Removal information

To remove this hotfix from a computer that is running Windows Server 2003, Windows XP, or Windows 2000, use Add or Remove Programs in Control Panel.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Steps to reproduce this problem


Assume User A exists in child Business Unit 1, and User B exists in child Business Unit 2. Additionally, both users have all privileges to the Account entity and to the Activity entity. To reproduce this problem in this scenario, follow these steps:
  1. Log on to the Microsoft Dynamics CRM 4.0 Web client as User A, and then create Account 1.
  2. Log on to the Microsoft Dynamics CRM 4.0 Web client as User B, create Account 2, and then create some child records.
  3. Log on to the Microsoft Dynamics CRM 4.0 Web client as an administrator, and then set Account 1 as a parent account of Account 2.

    NoteIf you log on to the Microsoft Dynamics CRM 4.0 Web client as User A, you can view all records in Account 1 and in Account 2 as expected.
  4. In Account 2, clear the Parent Account field to remove Account A as the parent of Account B.
  5. When you log on to the Microsoft Dynamics CRM 4.0 Web client as User A, you cannot view Account 2 as expected. However, you can still view the child records of Account 2.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about Microsoft Business Solutions CRM software hotfix and update package terminology, click the following article number to view the article in the Microsoft Knowledge Base:
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 970136 - Last Review: January 20, 2012 - Revision: 1.3
APPLIES TO
  • Microsoft Dynamics CRM 4.0
Keywords: 
kbfix kbautohotfix kbexpertiseinter kbsurveynew kbmbsmigrate kbqfe kbhotfixserver KB970136

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