Article ID: 970307 - Last Review: August 17, 2009 - Revision: 2.4

An index corruption occurs when you crawl the content sources on a computer that is running Windows SharePoint Services 3.0 or Office SharePoint Server 2007, and a power outage occurs on the computer

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SYMPTOMS

When you crawl the content sources on a Windows Server 2008-based computer or on a Windows 7-based computer that is running Windows SharePoint Services 3.0 or Microsoft Office SharePoint Server 2007, an index corruption occurs if there is a power outage on the computer. In this case, the following event is logged in the Application log:
Event Type: Error
Event Source: Office Server Search
Event Category: Content index server 
Event ID: 4138
Description:
An index corruption was detected in component ShadowMerge in catalog AnchorProject.

RESOLUTION

To resolve this problem, apply both of the following updates:
  • 970948  (http://support.microsoft.com/kb/970948/ ) Description of the SharePoint Server 2007 Cumulative Update Server Hotfix Package (Coreserver.msp): June 30, 2009
  • 970946  (http://support.microsoft.com/kb/970946/ ) Description of the Windows SharePoint Services 3.0 Cumulative Update Server Hotfix Package (Sts.msp): June 30, 2009

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office SharePoint Server 2007
  • Microsoft Windows SharePoint Services 3.0
  • Microsoft SQL Server 2005 Standard Edition
  • Microsoft SQL Server 2005 Developer Edition
  • Microsoft SQL Server 2005 Enterprise Edition
  • Microsoft SQL Server 2005 Workgroup Edition
  • Microsoft SQL Server 2008 Standard
  • Microsoft SQL Server 2008 Developer
  • Microsoft SQL Server 2008 Enterprise
  • Microsoft SQL Server 2008 Workgroup
Keywords: 
kbqfe kbexpertiseinter kbsurveynew KB970307