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The Default Gateway may have been set to 0.0.0.0 on a Windows Vista-based or later OS running Apple’s Bonjour service
Article ID: 970313 - View products that this article applies to.
Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows
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When using a computer running Apple’s Bonjour service, a default gateway of 0.0.0.0 may be created on your computer.
This problem occurs because Bonjour uses logic to add a route to specify a default gateway of 0.0.0.0 which it does not remove.
The following events must happen to receive this route, on a computer running Windows Vista or higher, with Bonjour installed:
To have us resolve this problem for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.
Fix it for me
To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Fix this problem
Microsoft Fix it 50812
Then, go to the "Did this fix the problem?" section.
Let me fix it myselfTo resolve this issue manually delete the route. To do this follow the steps listed below:
1. Click Start button and type cmd in the Start Search box, right-click cmd.exe in the Programs list, and then click Run as administrator
If you are prompted for an administrator password or for confirmation, type the password or provide confirmation
2. At the command prompt, type the following command, and then press ENTER:
route delete 0.0.0.0
3. Close the command prompt window
Note: This does not ensure that the Bonjour service will never create the route again as this depends on the sequence of events under ‘Cause’ occurring. If this happens again, follow the above steps to remove the route.
Did this fix the problem?
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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Article ID: 970313 - Last Review: December 21, 2011 - Revision: 2.0