The Product Knowledge tab is displayed as the Company Knowledge tab after you import a Language Pack for System Center Operations Manager 2007 Service Pack 1

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Article ID: 970533 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You import a language pack for a Management Pack on a computer that is running System Center Operations Manager 2007 Service Pack 1 (SP1).
  • You use operations manager administration console or Web console to view rules or monitors contained in the Management Pack.
In this scenario, the Product Knowledge tab for rules and monitors is displayed as the Company Knowledge tab. The Product Knowledge tab is empty. Additionally, you cannot update the Company Knowledge tab for affected rules and monitors.

RESOLUTION

Update Information

This fix is contained within the Microsoft System Center Operations Manager 2007 Service Pack 1 update. To see a list of issues are fixed and how to obtain the cumulative rollup, refer to this article in the Microsoft Knowledge Base:
971541 Description of System Center Operations Manager 2007 Service Pack 1

Download Information

The following files are available for download from the Microsoft Download Center:


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Download the 970533 package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

You must have System Center Operations Manager 2007 Service Pack 1 installed to apply this hotfix. This update must be applied to each computer that meets the following criteria:
  • The computer hosts a Microsoft Operations Manager Operations Console.
  • The computer hosts a Microsoft Operations Manager Web Console Server

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Operations Manager 2007 SP1 x86
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.enterprisemanagement.ui.authoring.dll6.0.6278.715,838,70408-06-200920:40x86
Microsoft.mom.ui.common.dll6.0.6278.711,619,82408-06-200920:40x86
Microsoft.mom.ui.components.dll6.0.6278.713,471,21608-06-200920:41x86
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.dll6.0.6278.71247,66408-06-200920:41x86
Mobilewebconsole.dll6.0.6278.7177,68008-06-200920:40x86
Microsoft.enterprisemanagement.operationsmanager.web.consoleframework.dll6.0.6278.71386,92808-06-200920:40x86
Rootwebconsole.dll6.0.6278.71279,40808-06-200920:40x86
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.commonsetup.dll6.0.6278.7113,69608-06-200920:40x86
Rsswebconsole.dll6.0.6278.7137,74408-06-200920:40x86
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.resources.dll6.0.6278.7116,75208-06-200920:40x86
Microsoft.enterprisemanagement.operationsmanager.web.consoleframework.resources.dll6.0.6278.7113,68008-06-200920:40x86
Mobilewebconsole.resources.dll6.0.6278.7134,67208-06-200920:40x86
Momagentinstaller.exe6.0.6278.56174,08012-02-200920:38x86
Rootwebconsole.resources.dll6.0.6278.7146,96008-06-200920:41x86
Rsswebconsole.resources.dll6.0.6278.7116,25608-06-200920:41x86

System Center Operations Manager 2007 SP1 x64
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.enterprisemanagement.ui.authoring.dll6.0.6278.715,838,70408-06-200920:47x64
Microsoft.mom.ui.common.dll6.0.6278.711,619,82408-06-200920:48x64
Microsoft.mom.ui.components.dll6.0.6278.713,471,21608-06-200920:48x64
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.dll6.0.6278.71247,66408-06-200920:47x64
Mobilewebconsole.dll6.0.6278.7177,68008-06-200920:47x64
Microsoft.enterprisemanagement.operationsmanager.web.consoleframework.dll6.0.6278.71386,92808-06-200920:47x64
Rootwebconsole.dll6.0.6278.71279,40808-06-200920:47x64
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.commonsetup.dll6.0.6278.7113,69608-06-200920:47x64
Rsswebconsole.dll6.0.6278.7137,74408-06-200920:47x64
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.resources.dll6.0.6278.7116,75208-06-200920:47x64
Microsoft.enterprisemanagement.operationsmanager.web.consoleframework.resources.dll6.0.6278.7113,68008-06-200920:40x64
Mobilewebconsole.resources.dll6.0.6278.7134,67208-06-200920:40x64
Momagentinstaller.exe6.0.6278.56267,64812-02-200920:38x64
Rootwebconsole.resources.dll6.0.6278.7146,96008-06-200920:48x64
Rsswebconsole.resources.dll6.0.6278.7116,25608-06-200920:48x64

System Center Operations Manager 2007 SP1 IA-64
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Momagentinstaller.exe6.0.6278.56441,85612-02-200920:38IA-64

The Japanese version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Operations Manager 2007 SP1 x86
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Microsoft.enterprisemanagement.ui.authoring.dll6.0.6278.715,838,70405-28-200912:24x86
Microsoft.mom.ui.common.dll6.0.6278.711,619,82405-28-200912:24x86
Microsoft.mom.ui.components.dll6.0.6278.713,471,21605-28-200912:24x86
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.dll05-28-2009247,66408-06-200912:24x86
Mobilewebconsole.dll6.0.6278.7177,68005-28-200912:24x86
Microsoft.enterprisemanagement.operationsmanager.web.consoleframework.dll6.0.6278.71386,92805-28-200912:24x86
Rootwebconsole.dll6.0.6278.71279,40805-28-200912:24x86
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.commonsetup.dll6.0.6278.7113,69606-08-200917:04x86
Rsswebconsole.dll6.0.6278.7137,74405-28-200912:24x86
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.resources.dll6.0.6278.7117,288 06-23-200910:20x86
Mobilewebconsole.resources.dll6.0.6278.7138,79206-23-200910:20x86
Microsoft.enterprisemanagement.operationsmanager.dataabstractionlayer.resources.dll6.0.6278.7117,272 06-23-200910:14x86
Microsoft.enterprisemanagement.operationsmanager.web.consoleframework.resources.dll6.0.6278.7113,68806-23-200910:14x86
Rootwebconsole.resources.dll6.0.6278.7151,08006-23-200910:14x86
Rsswebconsole.resources.dll6.0.6278.7115,73606-23-200910:09x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

To extract the files that are contained in this update, follow these steps:
  1. Copy the SystemCenterOperationsManager2007-SP1-KB970533-X86-X64-ENU.MSI file to a local folder or to an available network shared folder.
  2. Then run the SystemCenterOperationsManager2007-SP1-KB970533-X86-X64-ENU.MSI file locally on each applicable computer that meets the predefined criteria.

    You can run the SystemCenterOperationsManager2007-SP1-KB970533-X86-X64-ENU.MSI file from Windows Explorer or at a command prompt.

    Note To run this file on Windows Server 2008, you must run this file at a command prompt that is started by using the Run as Administrator option. If you do not run this Windows installer file under an elevated command prompt, the System Center Operations Manager 2007 Software Update splash screen will not appear, and you will be unable to install the update.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 970533 - Last Review: June 25, 2009 - Revision: 1.2
APPLIES TO
  • Microsoft System Center Operations Manager 2007 Service Pack 1
Keywords: 
atdownload kbexpertiseinter kbsurveynew kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB970533

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