The content of a printout is different when you print a PDF document by using Terminal Services Easy Print in a Terminal Services (TS) session in Windows Vista or Windows Server 2008

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Article ID: 970603 - View products that this article applies to.
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SYMPTOMS

In a computer that is running Windows Vista or Windows Server 2008, when you try to print a PDF document by using Terminal Services Easy Print in a Terminal Services (TS) session, the content of the printout differs from the content of the PDF document that you see on the computer screen.

This problem also occurs if you try to print a PDF document to Microsoft XPS Document Writer (MXDW) in a computer that is running Windows Vista or Windows Server 2008.

Note This problem does not occur if you install the printer on the local terminal server and then print the document.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a computer that is running Windows Vista, you must have Windows Vista Service Pack 1 (SP1) or Windows Vista Service Pack 2 (SP2) installed.

There are no prerequisites for a computer that is running Windows Server 2008.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
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File nameFile versionFile sizeDateTimePlatform
Gdi32.dll6.0.6001.22428297,47208-May-200913:11x86
Gdi32.dll6.0.6002.22131297,47208-May-200913:03x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gdi32.dll6.0.6001.22428389,63208-May-200913:26x64
Gdi32.dll6.0.6002.22131389,63208-May-200912:55x64
Gdi32.dll6.0.6001.22428303,61608-May-200913:15x86
Gdi32.dll6.0.6002.22131303,61608-May-200913:07x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gdi32.dll6.0.6001.22428951,29608-May-200914:21IA-64
Gdi32.dll6.0.6002.22131951,29608-May-200912:46IA-64
Gdi32.dll6.0.6001.22428303,61608-May-200913:15x86
Gdi32.dll6.0.6002.22131303,61608-May-200913:07x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about how to print to Microsoft XPS Document Writer, visit the following Microsoft Web site:
http://windowshelp.microsoft.com/Windows/en-US/Help/3847e058-6e00-43e7-b642-3a2eed063c231033.mspx

For more information about Terminal Services printing, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/library/cc753853.aspx

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb970603_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,421
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,690
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,701
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameX86_090822dc4c5b06b5c51ad98560a1e27d_31bf3856ad364e35_6.0.6002.22131_none_720b08e911c99633.manifest
File versionNot Applicable
File size693
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameX86_d56a671f337a514b6ceaea5605bc805a_31bf3856ad364e35_6.0.6001.22428_none_63e8bf8ad192c9b0.manifest
File versionNot Applicable
File size693
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameX86_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6001.22428_none_59faaef162782544.manifest
File versionNot Applicable
File size5,964
Date (UTC)08-May-2009
Time (UTC)16:55
PlatformNot Applicable
File nameX86_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6002.22131_none_5bcf4ee75face4f8.manifest
File versionNot Applicable
File size5,964
Date (UTC)08-May-2009
Time (UTC)16:56
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameAmd64_4bae585f55a970cc13eb4da33ef6583a_31bf3856ad364e35_6.0.6002.22131_none_93445e8322090e8b.manifest
File versionNot Applicable
File size1,036
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameAmd64_f163956f22aa537540e7fb7a8ada0bf9_31bf3856ad364e35_6.0.6001.22428_none_62efa5ec9a58b271.manifest
File versionNot Applicable
File size697
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameAmd64_fcce6e7648a45b2f256136f4aabd13d8_31bf3856ad364e35_6.0.6001.22428_none_3241875e9f4bd072.manifest
File versionNot Applicable
File size1,036
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameAmd64_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6001.22428_none_b6194a751ad5967a.manifest
File versionNot Applicable
File size5,986
Date (UTC)08-May-2009
Time (UTC)16:55
PlatformNot Applicable
File nameAmd64_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6002.22131_none_b7edea6b180a562e.manifest
File versionNot Applicable
File size5,986
Date (UTC)08-May-2009
Time (UTC)17:02
PlatformNot Applicable
File namePackage_for_kb970603_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,702
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,711
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,433
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,430
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,438
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameWow64_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6001.22428_none_c06df4c74f365875.manifest
File versionNot Applicable
File size6,314
Date (UTC)08-May-2009
Time (UTC)16:51
PlatformNot Applicable
File nameWow64_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6002.22131_none_c24294bd4c6b1829.manifest
File versionNot Applicable
File size6,314
Date (UTC)08-May-2009
Time (UTC)16:49
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_7ebc907cecefc4d66027c02f9dd0f0ee_31bf3856ad364e35_6.0.6001.22428_none_dee121b951689a85.manifest
File versionNot Applicable
File size695
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameIa64_b2ff35d8a2d7690beff7f8f5955134ef_31bf3856ad364e35_6.0.6001.22428_none_bff991bb8da44d48.manifest
File versionNot Applicable
File size1,034
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameIa64_d0cd9e1fe1f3f3cba2563028d5aa17b6_31bf3856ad364e35_6.0.6002.22131_none_3f3cd2b1276af255.manifest
File versionNot Applicable
File size1,034
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameIa64_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6001.22428_none_59fc52e762762e40.manifest
File versionNot Applicable
File size5,975
Date (UTC)08-May-2009
Time (UTC)16:50
PlatformNot Applicable
File nameIa64_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6002.22131_none_5bd0f2dd5faaedf4.manifest
File versionNot Applicable
File size5,975
Date (UTC)08-May-2009
Time (UTC)17:06
PlatformNot Applicable
File namePackage_for_kb970603_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,530
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,706
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,429
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,533
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,718
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,426
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File namePackage_for_kb970603_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size1,434
Date (UTC)10-May-2009
Time (UTC)06:43
PlatformNot Applicable
File nameWow64_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6001.22428_none_c06df4c74f365875.manifest
File versionNot Applicable
File size6,314
Date (UTC)08-May-2009
Time (UTC)16:51
PlatformNot Applicable
File nameWow64_microsoft-windows-gdi32_31bf3856ad364e35_6.0.6002.22131_none_c24294bd4c6b1829.manifest
File versionNot Applicable
File size6,314
Date (UTC)08-May-2009
Time (UTC)16:49
PlatformNot Applicable

Properties

Article ID: 970603 - Last Review: June 22, 2009 - Revision: 1.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe kbhotfixserver KB970603

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