Error message when you run a quick search that has lookup fields in Microsoft Dynamics CRM 4.0: "Server was unable to process request"

Article translations Article translations
Article ID: 970650 - View products that this article applies to.
Expand all | Collapse all


You add lookup fields to a search view, and then you try to run a quick search in the List Web part for Microsoft Dynamics CRM 4.0. However, you receive the following error message:
Server was unable to process request.


A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:


No prerequisites are required.


Article ID: 970650 - Last Review: September 29, 2009 - Revision: 1.1
  • Microsoft Dynamics CRM 4.0
kberrmsg kbqfe kbsurveynew kbmbsmigrate kbexpertiseinter KB970650

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from