Article ID: 970650 - Last Review: September 29, 2009 - Revision: 1.0 Error message when you run a quick search that has lookup fields in Microsoft Dynamics CRM 4.0: "Server was unable to process request"SYMPTOMSYou add lookup fields to a search view, and then you try to
run a quick search in the List Web part for Microsoft Dynamics CRM 4.0.
However, you receive the following error message: Server
was unable to process request. RESOLUTIONA setup
update is available from Microsoft. When you install Microsoft Dynamics CRM
4.0, or when you upgrade to Microsoft Dynamics CRM 4.0, you can check for setup
updates. If you select the option to check for setup updates, the application
downloads any new setup updates and applies the setup updates to the
installation while the setup process is running. Installation informationTo obtain this fix, use the Update Installation Files option during Microsoft Dynamics CRM 4.0 setup. For more information about how to use the Update Installation Files option or how to manually download the setup update, click the following article number to view the article in the Microsoft Knowledge Base:948917
(http://support.microsoft.com/kb/948917/
)
How to obtain the setup updates for Microsoft Dynamics CRM 4.0
PrerequisitesNo prerequisites are required.Removal informationThe setup update cannot be removed.
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