iSCSI Initiator dialog box displays a reconnecting session status after you disconnect and then reconnect the physical connection to the iSCSI target on a computer that is running Windows Server 2008 or Windows Vista

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Article ID: 970658 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have an iSCSI initiator on a computer that is running Windows Server 2008 or Windows Vista.
  • You configure both IPv4 addresses and IPv6 addresses for servicing storage requests on iSCSI targets.
  • You disconnect and then reconnect the physical connection between the iSCSI initiator and the iSCSI targets.
  • You open the iSCSI Initiator dialog box to check the status of the iSCSI targets.
In this scenario, the status of the iSCSI targets displays a reconnecting session status. Additionally, you cannot access the iSCSI disks because of this issue.

CAUSE

This issue occurs because the iSCSI initiator uses a target IP address that is incompatible with the connection type. For example, the iSCSI initiator uses an IPv6 address to connect to an IPv4 connection.

RESOLUTION

To fix this problem, install hotfix 970658 on the affected computer that is running Windows Server 2008 or Windows Vista.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problemP1 that P2 described in this article. Apply this hotfix only to systems that are experiencing the problemP1 described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2
  • Windows Vista Service Pack 1
  • Windows Vista Service Pack 2

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel. The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Iscsi.infNot Applicable7,43608-May-200908:37Not ApplicableSP1
Iscsilog.dll6.0.6001.2242816,38408-May-200911:08x86SP1
Msiscsi.sys6.0.6001.22428179,28808-May-200914:07x86SP1
For all supported x86-based versions of Windows Server 2008 SP2 and of Windows Vista SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Iscsi.infNot Applicable7,43608-May-200908:35Not ApplicableSP2
Iscsilog.dll6.0.6002.2213116,38408-May-200910:53x86SP2
Msiscsi.sys6.0.6002.22131179,27208-May-200913:54x86SP2
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Iscsi.infNot Applicable7,44008-May-200909:51Not ApplicableSP1
Iscsilog.dll6.0.6001.2242816,38408-May-200912:34IA-64SP1
Msiscsi.sys6.0.6001.22428494,15208-May-200915:22IA-64SP1
For all supported Itanium-based versions of Windows Server 2008 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Iscsi.infNot Applicable7,44008-May-200908:35Not ApplicableSP2
Iscsilog.dll6.0.6002.2213116,38408-May-200911:06IA-64SP2
Msiscsi.sys6.0.6002.22131494,15208-May-200913:22IA-64SP2
For all supported x64-based versions of Windows Server 2008 and of Windows Vista SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Iscsi.infNot Applicable7,44408-May-200908:38Not ApplicableSP1
Iscsilog.dll6.0.6001.2242816,38408-May-200911:34x64SP1
Msiscsi.sys6.0.6001.22428214,10408-May-200914:34x64SP1
For all supported x64-based versions of Windows Server 2008 SP2 and of Windows Vista SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Iscsi.infNot Applicable7,44408-May-200908:35Not ApplicableSP2
Iscsilog.dll6.0.6002.2213116,38408-May-200911:07x64SP2
Msiscsi.sys6.0.6002.22131214,60008-May-200913:25x64SP2

WORKAROUND

To work around this problem, you use only one kind of address, either IPv4 addresses or IPv6 addresses, on all the iSCSI targets.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb970658_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable14,03810-May-200921:26Not Applicable
Package_for_kb970658_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable25,70010-May-200921:26Not Applicable
Package_for_kb970658_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71510-May-200921:26Not Applicable
Package_for_kb970658_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable24,61610-May-200921:26Not Applicable
Package_for_kb970658_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable25,69610-May-200921:26Not Applicable
Package_for_kb970658_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,70310-May-200921:26Not Applicable
Package_for_kb970658_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable24,33610-May-200921:26Not Applicable
Package_for_kb970658_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable25,70010-May-200921:26Not Applicable
Package_for_kb970658_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71510-May-200921:26Not Applicable
Package_for_kb970658_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable15,38810-May-200921:26Not Applicable
Package_for_kb970658_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43110-May-200921:26Not Applicable
X86_iscsi.inf_31bf3856ad364e35_6.0.6001.22428_none_3d3fcaa90ccd4c07.manifestNot Applicable2,25010-May-200921:35Not Applicable
X86_iscsi.inf_31bf3856ad364e35_6.0.6002.22131_none_3f146a9f0a020bbb.manifestNot Applicable2,25010-May-200921:35Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_iscsi.inf_31bf3856ad364e35_6.0.6001.22428_none_995e662cc52abd3d.manifestNot Applicable2,25210-May-200922:17Not Applicable
Amd64_iscsi.inf_31bf3856ad364e35_6.0.6002.22131_none_9b330622c25f7cf1.manifestNot Applicable2,25210-May-200922:17Not Applicable
Package_for_kb970658_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable14,16810-May-200921:26Not Applicable
Package_for_kb970658_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable25,97610-May-200921:26Not Applicable
Package_for_kb970658_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72510-May-200921:26Not Applicable
Package_for_kb970658_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable24,82210-May-200921:26Not Applicable
Package_for_kb970658_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable25,97210-May-200921:26Not Applicable
Package_for_kb970658_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,71310-May-200921:26Not Applicable
Package_for_kb970658_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable24,54010-May-200921:26Not Applicable
Package_for_kb970658_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable25,97610-May-200921:26Not Applicable
Package_for_kb970658_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72510-May-200921:26Not Applicable
Package_for_kb970658_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable15,51610-May-200921:26Not Applicable
Package_for_kb970658_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43910-May-200921:26Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008 and of Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_iscsi.inf_31bf3856ad364e35_6.0.6001.22428_none_3d416e9f0ccb5503.manifestNot Applicable2,25110-May-200921:27Not Applicable
Ia64_iscsi.inf_31bf3856ad364e35_6.0.6002.22131_none_3f160e950a0014b7.manifestNot Applicable2,25110-May-200921:27Not Applicable
Package_for_kb970658_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable6,98610-May-200921:26Not Applicable
Package_for_kb970658_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable5,73110-May-200921:26Not Applicable
Package_for_kb970658_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,70610-May-200921:26Not Applicable
Package_for_kb970658_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable6,71310-May-200921:26Not Applicable
Package_for_kb970658_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable5,73510-May-200921:26Not Applicable
Package_for_kb970658_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71810-May-200921:26Not Applicable
Package_for_kb970658_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable4,79510-May-200921:26Not Applicable
Package_for_kb970658_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43410-May-200921:26Not Applicable

Properties

Article ID: 970658 - Last Review: June 9, 2009 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe kbhotfixserver KB970658

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