A search operation in Outlook does not return a correct result if there is a corrupted HTML message in the target folder in an Exchange Server 2007 environment

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Article ID: 970687 - View products that this article applies to.
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SYMPTOMS

In an Exchange Server 2007 environment, the store process encounters a corrupted HTML message in the target folder, and then it returns an “ecCorruptData-MAPI_E_CORRUPT_DATA" message. In this scenario on a client such as Microsoft Office Outlook, fewer search results than expected or no search results are returned from the server.

Note You expect the store process to log an error and then continue to search rest of the folder in this scenario.

RESOLUTION

To resolve this problem, install Update Rollup 8 for Exchange 2007 Service Pack 1.

For more information about Update Rollup 8 for Exchange Server 2007 Service Pack 1, see the following Exchange Help topic:
Description of Update Rollup 8 for Exchange Server 2007 Service Pack 1
For more information about how to obtain the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
After you install the hotfix, an error that resembles the following will be logged for the corrupted message:
Event Type: Error 
Event Source: MSExchangeIS 
Event Category: General 
Event ID: 9877
Description
Corrupt Message detected during searching.
 Fid = <Folder ID> ; Mid = <Message ID> ;
Some or all properties of this message will not be searched correctly.
Then, the search operation continues.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 970687 - Last Review: July 29, 2009 - Revision: 2.1
APPLIES TO
  • Microsoft Exchange Server 2007 Service Pack 1, when used with:
    • Microsoft Exchange Server 2007 Enterprise Edition
    • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbhotfixrollup kbexpertiseadvanced kbqfe KB970687

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