You receive a "Stop 0x00000050" error message after you enable or disable Bluetooth Enumerator in Device Manager on a Windows Vista or Windows Server 2008-based computer

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Article ID: 970694 - View products that this article applies to.
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SYMPTOMS

On a computer that is running Windows Vista or Windows Server 2008, after you enable or disable the Microsoft Bluetooth Enumerator in Device Manager, you receive the following Stop error message:

STOP 0x00000050 (parameter1, parameter2, parameter3, parameter4)
Notes
  • The four parameters in this error message vary, depending on the configuration of the computer.
  • This problem does not cause all "Stop 0x00000050" errors.

CAUSE

This problem is caused by a problem in the Human Interface Device (HID) class driver (Hidclass.sys).

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a computer that is running Windows Vista, you must have Windows Vista Service Pack 1 (SP1) or Windows Vista Service Pack 2 (SP2) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

No prerequisites are required for computers that are running Windows Server 2008.

Note You can only apply this hotfix on a system that does not have Windows Vista Feature Pack for Wireless installed. Windows Vista Feature Pack for Wireless is described in Microsoft Knowledge Base (KB) article 942567.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista and Windows Server 2008 file information notes

The MANIFEST files (.manifest) and MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are important to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Hidclass.sys6.0.6001.2249638,91213-Aug-200911:42x86
Hidir.sys6.0.6001.2249621,50413-Aug-200911:42x86
Hidparse.sys6.0.6001.2249625,47213-Aug-200911:42Not Applicable
Hidusb.sys6.0.6001.2249612,80013-Aug-200911:42x86
Hidclass.sys6.0.6002.2219839,42413-Aug-200911:38x86
Hidir.sys6.0.6002.2219821,50413-Aug-200911:38x86
Hidparse.sys6.0.6002.2219825,47213-Aug-200911:38Not Applicable
Hidusb.sys6.0.6002.2219812,80013-Aug-200911:38x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Hidclass.sys6.0.6001.2249648,64013-Aug-200911:54x64
Hidir.sys6.0.6001.2249625,60013-Aug-200911:54x64
Hidparse.sys6.0.6001.2249631,61613-Aug-200911:54x64
Hidusb.sys6.0.6001.2249615,87213-Aug-200911:54x64
Hidclass.sys6.0.6002.2219849,15213-Aug-200911:54x64
Hidir.sys6.0.6002.2219825,60013-Aug-200911:54x64
Hidparse.sys6.0.6002.2219831,61613-Aug-200911:54x64
Hidusb.sys6.0.6002.2219815,87213-Aug-200911:54x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Onenote table of contents.onetoc2Not Applicable4,85604-Sep-200907:29Not Applicable
Hidclass.sys6.0.6001.22496124,41613-Aug-200911:51IA-64
Hidir.sys6.0.6001.2249662,46413-Aug-200911:51IA-64
Hidparse.sys6.0.6001.2249672,70413-Aug-200911:50Not Applicable
Hidusb.sys6.0.6001.2249635,32813-Aug-200911:50IA-64
Hidclass.sys6.0.6002.22198124,92813-Aug-200911:42IA-64
Hidir.sys6.0.6002.2219862,46413-Aug-200911:42IA-64
Hidparse.sys6.0.6002.2219872,70413-Aug-200911:42Not Applicable
Hidusb.sys6.0.6002.2219835,32813-Aug-200911:42IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To resolve this problem for computers that are running Windows Vista and have Windows Vista Feature Pack for Wireless installed, refer to Microsoft Knowledge Base (KB) article 975192.
975192 You receive a "Stop 0x00000050" error message after you enable or disable Microsoft Bluetooth Enumerator in Device Manager on a Windows Vista-based computer that has Windows Vista Feature Pack for Wireless installed

For more information about Windows Vista Feature Pack for Wireless, click the following article number to view the article in the Microsoft Knowledge Base:
942567 Description of Windows Vista Feature Pack for Wireless

Additional file information

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb970694_client_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,367
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_client_2~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,694
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_client~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,713
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,421
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,690
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,701
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server_1~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,694
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,713
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_winpesrv_0~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,422
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_winpesrv~31bf3856ad364e35~x86~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)14-Aug-2009
Time (UTC)08:40
File nameX86_input.inf_31bf3856ad364e35_6.0.6001.22496_none_209deeb4397eda9d.manifest
File versionNot Applicable
File size3,406
Date (UTC)14-Aug-2009
Time (UTC)08:48
File nameX86_input.inf_31bf3856ad364e35_6.0.6002.22198_none_2286613036a3626f.manifest
File versionNot Applicable
File size3,406
Date (UTC)14-Aug-2009
Time (UTC)08:48
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameAmd64_input.inf_31bf3856ad364e35_6.0.6001.22496_none_7cbc8a37f1dc4bd3.manifest
File versionNot Applicable
File size3,408
Date (UTC)14-Aug-2009
Time (UTC)09:08
File nameAmd64_input.inf_31bf3856ad364e35_6.0.6002.22198_none_7ea4fcb3ef00d3a5.manifest
File versionNot Applicable
File size3,408
Date (UTC)14-Aug-2009
Time (UTC)09:08
File namePackage_for_kb970694_client_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,375
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_client_2~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,706
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_client~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,723
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,702
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,711
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,433
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server_1~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,706
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,723
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_winpesrv_0~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,430
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_winpesrv~31bf3856ad364e35~amd64~~6.0.2.0.mum
File versionNot Applicable
File size1,438
Date (UTC)14-Aug-2009
Time (UTC)08:40
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_input.inf_31bf3856ad364e35_6.0.6001.22496_none_209f92aa397ce399.manifest
File versionNot Applicable
File size3,407
Date (UTC)14-Aug-2009
Time (UTC)08:40
File nameIa64_input.inf_31bf3856ad364e35_6.0.6002.22198_none_2288052636a16b6b.manifest
File versionNot Applicable
File size3,407
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,425
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc_1~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,530
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_sc~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,706
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,429
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server_1~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,533
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_server~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,718
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_winpesrv_0~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,426
Date (UTC)14-Aug-2009
Time (UTC)08:40
File namePackage_for_kb970694_winpesrv~31bf3856ad364e35~ia64~~6.0.2.0.mum
File versionNot Applicable
File size1,434
Date (UTC)14-Aug-2009
Time (UTC)08:40

Properties

Article ID: 970694 - Last Review: September 7, 2009 - Revision: 2.1
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbhotfixserver kbautohotfix kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB970694

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