The seek slider sticks at the beginning of the seek-bar on the Windows Media Player control panel when you play a media file that is encoded with GSM codec on a computer that is running Windows Media Player 11

Article translations Article translations
Article ID: 970775 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

On a computer that is running Microsoft Windows Media Player 11, consider the following scenario:
  • You play a media file that is encoded with GSM codec in Windows Media Player 11.
  • You click the Play button on the Windows Media Player control panel.
  • The media file starts playing and the seek slider in the seek-bar starts moving.
In this scenario, after the seek slider starts moving, the seek slider jumps to the beginning of the seek-bar and sticks.

For example, a voice message is attached to an e-mail. You open the e-mail, and then click the Play button on the Windows Media Player control panel. The seek slider sticks at the beginning of the seek-bar on the Windows Media Player control panel.

RESOLUTION

Update information

The following files are available for download from the Microsoft Download Center:

For Windows Vista
Collapse this imageExpand this image
Download
Download the Update for Windows Vista (KB970775) package now.
Collapse this imageExpand this image
Download
Download the Update for Windows Vista for x64-based system (KB970775) package now.

For Windows XP

Collapse this imageExpand this image
Download
Download the Update for Windows XP (KB970775) package now.
Collapse this imageExpand this image
Download
Download the Update for Windows XP for x64-based system (KB970775) package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 or Windows Vista SP2 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista file information notes

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Computer.pngNot Applicable4,13601-Apr-200919:09Not Applicable
Dxmasf.dll11.0.6001.71124,09606-May-200913:19x86
Msdxm.ocx11.0.6001.71124,09606-May-200913:19x86
Renderingcontrol.xmlNot Applicable5,42201-Apr-200919:09Not Applicable
Spwmp.dll6.0.6001.224267,68006-May-200913:19x86
Wmp.dll11.0.6001.711210,624,51206-May-200913:19x86
Wmp.mofNot Applicable4,88701-Apr-200919:10Not Applicable
Wmpconfig.exe11.0.6001.7112107,52006-May-200911:38x86
Wmplayer.exe11.0.6001.7112168,96006-May-200911:37x86
Wmploc.dll11.0.6001.71128,147,45606-May-200911:38x86
Wmpplayer-ppdlic.xrm-msNot Applicable2,99406-May-200912:59Not Applicable
Wmpshare.exe11.0.6001.7112107,52006-May-200911:37x86
Computer.pngNot Applicable4,13603-Apr-200921:39Not Applicable
Dxmasf.dll11.0.6002.221294,09606-May-200911:22x86
Msdxm.ocx11.0.6002.221294,09606-May-200911:22x86
Renderingcontrol.xmlNot Applicable5,42203-Apr-200921:39Not Applicable
Spwmp.dll6.0.6002.221297,68006-May-200911:22x86
Wmp.dll11.0.6002.2212910,624,51206-May-200913:11x86
Wmp.mofNot Applicable4,88703-Apr-200921:41Not Applicable
Wmpconfig.exe11.0.6002.22129107,52006-May-200911:22x86
Wmplayer.exe11.0.6002.22129168,96006-May-200911:22x86
Wmploc.dll11.0.6002.221298,147,45606-May-200911:23x86
Wmpplayer-ppdlic.xrm-msNot Applicable2,99406-May-200912:47Not Applicable
Wmpshare.exe11.0.6002.22129107,52006-May-200911:22x86
For all supported x64-based versions of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Computer.pngNot Applicable4,13601-Apr-200916:35Not Applicable
Dxmasf.dll11.0.6001.71125,12006-May-200914:53x64
Msdxm.ocx11.0.6001.71125,12006-May-200914:53x64
Renderingcontrol.xmlNot Applicable5,42201-Apr-200916:35Not Applicable
Spwmp.dll6.0.6001.224269,21606-May-200914:52x64
Wmp.dll11.0.6001.711213,423,10406-May-200914:53x64
Wmp.mofNot Applicable4,88701-Apr-200916:37Not Applicable
Wmpconfig.exe11.0.6001.7112108,03206-May-200913:22x64
Wmplayer.exe11.0.6001.7112171,00806-May-200913:22x64
Wmploc.dll11.0.6001.71128,147,96806-May-200913:22x64
Wmpplayer-ppdlic.xrm-msNot Applicable2,99406-May-200914:34Not Applicable
Wmpshare.exe11.0.6001.7112108,03206-May-200913:22x64
Computer.pngNot Applicable4,13603-Apr-200921:04Not Applicable
Dxmasf.dll11.0.6002.221295,12006-May-200914:00x64
Msdxm.ocx11.0.6002.221295,12006-May-200914:00x64
Renderingcontrol.xmlNot Applicable5,42203-Apr-200921:04Not Applicable
Spwmp.dll6.0.6002.221299,21606-May-200914:00x64
Wmp.dll11.0.6002.2212913,423,10406-May-200914:01x64
Wmp.mofNot Applicable4,88703-Apr-200921:05Not Applicable
Wmpconfig.exe11.0.6002.22129108,03206-May-200912:30x64
Wmplayer.exe11.0.6002.22129171,00806-May-200912:30x64
Wmploc.dll11.0.6002.221298,147,96806-May-200912:30x64
Wmpplayer-ppdlic.xrm-msNot Applicable2,99406-May-200913:37Not Applicable
Wmpshare.exe11.0.6002.22129108,03206-May-200912:30x64
Computer.pngNot Applicable4,13601-Apr-200919:09Not Applicable
Dxmasf.dll11.0.6001.71124,09606-May-200913:19x86
Msdxm.ocx11.0.6001.71124,09606-May-200913:19x86
Renderingcontrol.xmlNot Applicable5,42201-Apr-200919:09Not Applicable
Spwmp.dll6.0.6001.224267,68006-May-200913:19x86
Wmp.dll11.0.6001.711210,625,53606-May-200913:19x86
Wmp.mofNot Applicable4,88701-Apr-200919:10Not Applicable
Wmpconfig.exe11.0.6001.7112107,52006-May-200911:38x86
Wmplayer.exe11.0.6001.7112168,96006-May-200911:37x86
Wmploc.dll11.0.6001.71128,147,45606-May-200911:38x86
Wmpshare.exe11.0.6001.7112107,52006-May-200911:37x86
Computer.pngNot Applicable4,13603-Apr-200921:39Not Applicable
Dxmasf.dll11.0.6002.221294,09606-May-200911:22x86
Msdxm.ocx11.0.6002.221294,09606-May-200911:22x86
Renderingcontrol.xmlNot Applicable5,42203-Apr-200921:39Not Applicable
Spwmp.dll6.0.6002.221297,68006-May-200911:22x86
Wmp.dll11.0.6002.2212910,625,53606-May-200913:11x86
Wmp.mofNot Applicable4,88703-Apr-200921:41Not Applicable
Wmpconfig.exe11.0.6002.22129107,52006-May-200911:22x86
Wmplayer.exe11.0.6002.22129168,96006-May-200911:22x86
Wmploc.dll11.0.6002.221298,147,45606-May-200911:23x86
Wmpshare.exe11.0.6002.22129107,52006-May-200911:22x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
925850 Description and availability of Windows Media Player 11

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista
Collapse this tableExpand this table
File namePackage_for_kb970775_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,367
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,530
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,712
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,404
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,530
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File nameX86_dcfa6b132519c63e9fec114cb82bb6dd_31bf3856ad364e35_6.0.6001.22426_none_802a0cad5629b07e.manifest
File versionNot Applicable
File size704
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File nameX86_eebf06fb45c7ba931dab98ffd014bedf_31bf3856ad364e35_6.0.6002.22129_none_ac27e79c1fa4473a.manifest
File versionNot Applicable
File size704
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File nameX86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.22426_none_0be3c780684220c0.manifest
File versionNot Applicable
File size225,761
Date (UTC)06-May-2009
Time (UTC)14:54
PlatformNot Applicable
File nameX86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6002.22129_none_0dcd3a466565c1e9.manifest
File versionNot Applicable
File size225,765
Date (UTC)06-May-2009
Time (UTC)14:43
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Vista
Collapse this tableExpand this table
File nameAmd64_685ae217d4d2cf282be9f88f22f36b89_31bf3856ad364e35_6.0.6002.22129_none_f301475805336f89.manifest
File versionNot Applicable
File size1,058
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File nameAmd64_930b6fe04d816f558d798f9c7982cee2_31bf3856ad364e35_6.0.6001.22426_none_ee38183e47de2e2f.manifest
File versionNot Applicable
File size1,058
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File nameAmd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.22426_none_68026304209f91f6.manifest
File versionNot Applicable
File size228,427
Date (UTC)06-May-2009
Time (UTC)16:29
PlatformNot Applicable
File nameAmd64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6002.22129_none_69ebd5ca1dc3331f.manifest
File versionNot Applicable
File size228,431
Date (UTC)06-May-2009
Time (UTC)15:12
PlatformNot Applicable
File namePackage_for_kb970775_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,375
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,540
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,722
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,412
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,540
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File namePackage_for_kb970775_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot Applicable
File size1,723
Date (UTC)07-May-2009
Time (UTC)08:36
PlatformNot Applicable
File nameWow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6001.22426_none_72570d56550053f1.manifest
File versionNot Applicable
File size213,229
Date (UTC)06-May-2009
Time (UTC)14:50
PlatformNot Applicable
File nameWow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6002.22129_none_7440801c5223f51a.manifest
File versionNot Applicable
File size213,233
Date (UTC)06-May-2009
Time (UTC)14:38
PlatformNot Applicable

Properties

Article ID: 970775 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
atdownload kbexpertiseinter kbfix kbbug kbsurveynew kbqfe KB970775

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com