Description of the hotfix rollup package for System Center Data Protection Manager 2007: June 4, 2009

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Article ID: 970867 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft System Center Data Protection Manager (DPM) 2007 issues that are fixed in the Data Protection Manager 2007 hotfix rollup package that is dated June 4, 2009.

INTRODUCTION

Important The hotfix that is described here is included in the update that is described in the following Microsoft Knowledge Base article:
979970 Description of the latest hotfix rollup package for System Center Data Protection Manager 2007: March 29, 2010
We highly recommend that you install this update to resolve the problem described in this article and other DPM-related issues.

This rollup addresses the following issues.

Issue 1
If you enable library sharing, you cannot delete a protection group, and you receive the following error message:
Cannot promote the transaction to a distributed transaction because there is an active save point in this transaction.
Issue 2
The SharePoint backup process fails if DPM 2007 cannot back up a content database. If you install this update, the SharePoint backup process will finish. However, an alert will be raised if DPM 2007 cannot back up a content database.

Issue 3
DPM 2007 jobs randomly fail. In the administrator console, you see error code 0x800706BA if you check the detailed information about the failed job.
Issue 4
DPM 2007 does not delete directories that are no longer being protected from the replica volume.

Issue 5
DPM 2007 performs a Volume Shadow Copy Service (VSS) full backup. Because the transaction logs are deleted when the DPM 2007 backup job is completed, this backup may interfere with other applications that are backing up transactional applications such as Microsoft SQL Server or Microsoft Exchange.

After you install this update rollup, you can configure DPM 2007 to perform VSS copy backup. This means that the application transaction logs will not be deleted when the DPM 2007 backup job is finished.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows

To configure DPM 2007 to perform VSS copy backup, add the following CopyBackupEnabled registry value under the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Agent\2.0
Registry value: CopyBackupEnabled
Type: REG_DWORD
Value Data: 1

Issue 6
Reconciling a VSS shadow copy causes the DPM 2007 service to crash.

Issue 7
The DPM 2007 service crashes if a tape backup job is canceled during the CheckConcurrencyBlock operation.

Issue 8
The Pruneshadowcopies.ps1 script cannot delete expired recovery points.

Issue 9
If a parent backup job of a SharePoint farm fails, but the child backup succeeds, the DPM 2007 service crashes.

This hotfix also includes the following previously released rollups for Data Protection Manager 2007 Service Pack 1:
961502 A replica may be listed as inconsistent after you install System Center Data Protection Manager 2007 Service Pack 1 on a computer that is running an x64-based version of Windows Server 2003
963102 Description of the hotfix rollup package for System Center Data Protection Manager 2007: February 16, 2009
968579 Description of the hotfix rollup package for System Center Data Protection Manager 2007: April 14, 2009

MORE INFORMATION

Update Information

The following files are available for download from the Microsoft Download Center:

System Center Data Protection Manager 2007 hotfix package (32-bit and 64-bit versions)

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Download the System Center Data Protection Manager 2007 Hotfix Package (KB970867) package now.

Note This hotfix package applies to all Data Protection Manager 2007 languages.

Prerequisites

To install this rollup package, you must have Data Protection Manager 2007 Service Pack 1 installed.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix includes the following previously released rollups for Data Protection Manager 2007 Service Pack 1:
961502 A replica may be listed as inconsistent after you install System Center Data Protection Manager 2007 Service Pack 1 on a computer that is running an x64-based version of Windows Server 2003
963102 Description of the hotfix rollup package for System Center Data Protection Manager 2007: February 16, 2009
968579 Description of the hotfix rollup package for System Center Data Protection Manager 2007: April 14, 2009

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For the 32-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Addlibraryserverfordpm.exe2.0.8844.051,07204-Jun-200908:54x86
Amcommon.dll2.0.8844.079,74404-Jun-200908:54x86
Clusterinquiry.dll2.0.8844.094,60004-Jun-200908:50x86
Clusterinquirylh.dll2.0.8844.096,13604-Jun-200908:50x86
Cmte.dll2.0.8844.0178,04804-Jun-200908:54x86
Configuredatasourceutil.exe2.0.8844.020,35204-Jun-200908:54x86
Configuresharepoint.exe2.0.8844.055,16804-Jun-200908:50x86
Cpwrapper.dll2.0.8844.0613,25604-Jun-200908:55x86
Dpmac.exe2.0.8844.0745,86404-Jun-200908:50x86
Dpmdrivemappingtool.exe2.0.8844.074,62404-Jun-200908:50x86
Dpmla.exe2.0.8844.01,183,10404-Jun-200908:50x86
Dpmra.exe2.0.8844.02,377,08804-Jun-200908:50x86
Dpmwriterhelperplugin.dll2.0.8844.070,53604-Jun-200908:50x86
Dsmfs.dll2.0.8844.0301,96004-Jun-200908:50x86
Engineuicommon.dll2.0.8844.0386,94404-Jun-200908:55x86
Exchangecmdletswrapper.exe2.0.8844.039,30404-Jun-200908:50x86
Exchangecmdletswrapperproxy.dll2.0.8844.017,79204-Jun-200908:50x86
Exchangewriterhelperplugin.dll2.0.8844.0209,28804-Jun-200908:50x86
Filewriterhelperplugin.dll2.0.8844.0217,48004-Jun-200908:50x86
Genericdatasourcewriterhelperplugin.dll2.0.8844.0122,76004-Jun-200908:50x86
Genericnonvssdatasourcehelperplugin.dll2.0.8844.0134,53604-Jun-200908:50x86
Installagent.exeNot Applicable144,76804-Jun-200908:50x86
Installagentpatch.exeNot Applicable97,67204-Jun-200908:50x86
Intenttranslator.dll2.0.8844.0251,77604-Jun-200908:54x86
Microsoft.enterprisestorage.dls.prm.dll2.0.8844.0436,09604-Jun-200908:55x86
Microsoft.enterprisestorage.dls.prm.mbcparser.dll2.0.8844.0240,00004-Jun-200908:54x86
Microsoft.enterprisestorage.dls.prmcatalog.dll2.0.8844.0386,94404-Jun-200908:55x86
Migratev1tov2replicas.exe2.0.8844.027,52004-Jun-200908:50x86
Nativemethods.dll2.0.8844.096,12804-Jun-200908:54x86
Rhl.dll2.0.8844.034,68804-Jun-200908:54x86
Setshareddpmdatabase.exe2.0.8844.071,55204-Jun-200908:54x86
Setupdpm.exe2.0.8844.014,72004-Jun-200908:54x86
Spsearchwriterhelperplugin.dll2.0.8844.0151,94404-Jun-200908:50x86
Spupgrade.exe2.0.8844.038,78404-Jun-200908:54x86
Sqlwriterhelperplugin.dll2.0.8844.0310,15204-Jun-200908:50x86
Sqmdatapoints.exe2.0.8844.013,18404-Jun-200908:54x86
Storagepoolmanager.dll2.0.8844.0332,16004-Jun-200908:54x86
Triggerjob.exe2.0.8844.013,69604-Jun-200908:54x86
Vsshelper.dll2.0.8844.0173,95204-Jun-200908:54x86
Vssrequestor.dll2.0.8844.0159,11204-Jun-200908:50x86
Vssrequestorxp.dll2.0.8844.0150,92004-Jun-200908:50x86
Wsscmdlets.dll2.0.8844.0108,41604-Jun-200908:54x86
Wsscmdletswrapper.exe2.0.8844.093,06404-Jun-200908:50x86
Wsscmdletswrapperproxy.dll2.0.8844.018,81604-Jun-200908:50x86
Wsswriterhelperplugin.dll2.0.8844.0207,24004-Jun-200908:50x86
For the 64-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Addlibraryserverfordpm.exe2.0.8844.051,08004-Jun-200909:08x86
Amcommon.dll2.0.8844.079,75204-Jun-200909:08x86
Clusterinquiry.dll2.0.8844.0128,39204-Jun-200909:05x64
Clusterinquirylh.dll2.0.8844.0130,95204-Jun-200909:05x64
Cmte.dll2.0.8844.0178,05604-Jun-200909:08x86
Configuredatasourceutil.exe2.0.8844.020,36004-Jun-200909:08x86
Configuresharepoint.exe2.0.8844.064,39204-Jun-200909:05x64
Cpwrapper.dll2.0.8844.0855,94404-Jun-200909:08x64
Dpmac.exe2.0.8844.01,038,21604-Jun-200909:05x64
Dpmdrivemappingtool.exe2.0.8844.083,33604-Jun-200909:05x64
Dpmla.exe2.0.8844.01,722,24804-Jun-200909:05x64
Dpmra.exe2.0.8844.03,507,08004-Jun-200909:05x64
Dpmwriterhelperplugin.dll2.0.8844.084,87204-Jun-200909:05x64
Dsmfs.dll2.0.8844.0398,72804-Jun-200909:05x64
Engineuicommon.dll2.0.8844.0386,95204-Jun-200909:08x86
Exchangecmdletswrapper.exe2.0.8844.049,54404-Jun-200909:05x64
Exchangecmdletswrapperproxy.dll2.0.8844.018,31204-Jun-200909:05x64
Exchangewriterhelperplugin.dll2.0.8844.0292,23204-Jun-200909:05x64
Filewriterhelperplugin.dll2.0.8844.0287,11204-Jun-200909:05x64
Genericdatasourcewriterhelperplugin.dll2.0.8844.0159,11204-Jun-200909:05x64
Genericnonvssdatasourcehelperplugin.dll2.0.8844.0181,64004-Jun-200909:05x64
Installagent.exeNot Applicable135,04804-Jun-200909:05x64
Installagentpatch.exeNot Applicable104,32804-Jun-200909:05x64
Intenttranslator.dll2.0.8844.0251,78404-Jun-200909:08x86
Microsoft.enterprisestorage.dls.prm.dll2.0.8844.0436,10404-Jun-200909:08x86
Microsoft.enterprisestorage.dls.prm.mbcparser.dll2.0.8844.0342,40804-Jun-200909:08x64
Microsoft.enterprisestorage.dls.prmcatalog.dll2.0.8844.0386,95204-Jun-200909:08x86
Migratev1tov2replicas.exe2.0.8844.027,01604-Jun-200909:05x64
Nativemethods.dll2.0.8844.096,13604-Jun-200909:08x86
Rhl.dll2.0.8844.034,69604-Jun-200909:08x86
Setshareddpmdatabase.exe2.0.8844.071,56004-Jun-200909:08x86
Setupdpm.exe2.0.8844.014,72804-Jun-200909:08x86
Spsearchwriterhelperplugin.dll2.0.8844.0206,21604-Jun-200909:05x64
Spupgrade.exe2.0.8844.038,79204-Jun-200909:08x86
Sqlwriterhelperplugin.dll2.0.8844.0420,23204-Jun-200909:05x64
Sqmdatapoints.exe2.0.8844.013,19204-Jun-200909:08x86
Storagepoolmanager.dll2.0.8844.0416,64804-Jun-200909:08x64
Triggerjob.exe2.0.8844.013,70404-Jun-200909:08x86
Vsshelper.dll2.0.8844.0217,48004-Jun-200909:08x64
Vssrequestor.dll2.0.8844.0214,92004-Jun-200909:05x64
Vssrequestorxp.dll2.0.8844.0203,14404-Jun-200909:05x64
Wsscmdlets.dll2.0.8844.0108,42404-Jun-200909:08x86
Wsscmdletswrapper.exe2.0.8844.0114,56804-Jun-200909:05x64
Wsscmdletswrapperproxy.dll2.0.8844.019,33604-Jun-200909:05x64
Wsswriterhelperplugin.dll2.0.8844.0269,19204-Jun-200909:05x64

Installation instructions

This Data Protection Manager 2007 rollup package consists of three separate updates. To install each update, follow these steps:
  1. Install the rollup package on the server that is running Data Protection Manager 2007 Service Pack 1. To do this, run the DataProtectionManager2007-KB970867.exe file on the server.

    Note You may have to restart the computer if you have not previously installed update rollup 968579 or if the DPM Administrator Console or DPM Management Shell is open when you install the rollup.

    The rollup package will not be installed if there is insufficient disk space to back up the DPM SQL Server database. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    972727 Error message when you try to install a System Center Data Protection Manager 2007 update: "DPM installation has failed"
  2. Update the remote Microsoft SQL Server installation that is hosting the DPMDB database. To do this, run the SqlPrep-KB970867.msp file on the computer that is running SQL Server.

    Note This step is not required if you are running a SQL DPMDB instance on the Data Protection Manager 2007 server.
  3. In the DPM Administrator Console, update the protection agents. To do this, use one of the following methods:
    • Method 1: Update the protection agents from the DPM Administrator Console
      1. Open the DPM Administrator Console.
      2. Click the Management tab, and then click the Agents tab.
      3. Select a computer from the Protected Computer list, and then click Update on the Action pane.
      4. Click Yes, and then click Update Agents.
      5. When you receive the Enter Credentials and Reboot option dialog box, enter your credentials, select the Manually restart the selected servers later option, and then click OK.

        Note You do not have to restart the computer to update the agent. This is why the Manually restart the selected servers later option was selected.
    • Method 2: Update the protection agents on the protected computers
      1. Obtain the update protection agent package from the Data Protection Manager installation location \DPM\Agents\RA\2.0.8844.0 directory on the Data Protection Manager 2007 server.
        • x86 update
          i386\1033\DPMAgentInstaller_KB970867.exe
        • x64 update
          amd64\1033\DPMAgentInstaller_KB970867_AMD64.exe

        Note The DPMAgentInstaller.exe package applies to all languages.
      2. Run the appropriate DPMAgentInstaller.exe package on each protected computer.
      3. Open the DPM Administrator Console on the Data Protection Manager 2007 server.
      4. Click the Management tab, and then click the Agents tab.
      5. Select the protected computers, and then verify that the agent version is listed as 2.0.8844.0.
  4. Run the DPMManagementShell2007-KB970867.msp file.

    Note This step is not required if you are running the Data Protection Manager Management Shell on the Data Protection Manager 2007 server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 970867 - Last Review: October 7, 2011 - Revision: 5.0
APPLIES TO
  • Microsoft System Center Data Protection Manager 2007
Keywords: 
atdownload kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB970867

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