Description of the Outlook 2003 hotfix package (Normui.msp, Olkintl.msp): June 30, 2009

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Article ID: 970884 - View products that this article applies to.
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This article describes the Microsoft Office Outlook 2003 issues that are fixed in the hotfix package that is dated June 30, 2009.


Issues that this hotfix package fixes

  • In Outlook 2003, when you try to recover deleted items from the Deleted Items folder, the Recover Deleted Items From - Deleted Items dialog box appears. However, there is no "To" column that shows the recipient of the e-mail message.

    After you install this hotfix package, the "To" column that shows the recipient of the e-mail message appears as expected.
  • In the Norwegian version of Outlook 2003, you add more than two personal distribution lists (PDLs) to an e-mail message. Or, you add two PDLs and the address of a recipient from a shared contact folder of another user to an e-mail message. In this case, when you try to send the e-mail message, you receive the following error message:
    An unexpected error has occurred.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix, you must have Office 2003 Service Pack 3 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The Norwegian version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

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File nameFile versionFile sizeDateTimePlatform

Microsoft Windows Installer .msp file information

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File nameFile versionFile sizeDateTimePlatform
Normui.mspNot Applicable5,661,69626-May-200906:42Not Applicable
Olkintl.mspNot Applicable4,014,08026-May-200906:41Not Applicable

Normui.msp file information
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File nameFile versionFile sizeDateTimePlatform
Outlook.holNot applicable472,47412-Sep-200612:40Not applicable

Olkintl.msp file information
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File name File version File size Date Time
CDO.DLL 6.5.7653.21 743,424 29-Nov-2007 10:15
CONTAB32.DLL 11.0.8307 118,616 21-Apr-2009 22:40
DUMPSTER.DLL 11.0.8161 34,656 22-Mar-2007 19:07
EMABLT32.DLL 11.0.8202 109,064 19-Nov-2007 20:38
EMSABP32.DLL 11.0.8300 265,544 16-Feb-2009 00:25
EMSMDB32.DLL 11.0.8303 709,976 12-Mar-2009 20:04
EMSUI32.DLL 11.0.8300 135,000 16-Feb-2009 00:25
MAPIR.DLL 11.0.8161 777,088 3-May-2007 15:47
MLSHEXT.DLL 11.0.8161 33,152 3-May-2007 15:35
MSMAPI32.DLL 11.0.8307 1,430,360 21-Apr-2009 22:40
MSPST32.DLL 11.0.8300 732,504 16-Feb-2009 00:25
OLKFSTUB.DLL 11.0.8161 236,416 3-May-2007 15:35
OUTEX.DLL 11.0.8300 657,232 16-Feb-2009 00:25
OUTLLIBR.DLL 11.0.8161 3,083,648 3-May-2007 15:45
PSTPRX32.DLL 11.0.8300 282,968 16-Feb-2009 00:25
SCANOST.EXE 11.0.8161 54,656 3-May-2007 15:47
SCANPST.EXE 11.0.8161 46,464 11-May-2007 03:21
SCNPST32.DLL 11.0.8300 232,280 16-Feb-2009 00:25
SCNPST64.DLL 11.0.8300 240,984 16-Feb-2009 00:25


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates


Article ID: 970884 - Last Review: July 1, 2009 - Revision: 1.0
  • Microsoft Office Outlook 2003
kbsurveynew kbexpertiseinter kbqfe kbhotfixrollup kbautohotfix kbhotfixserver KB970884

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